Senior B2B E‑Commerce Product Lead

BioSpace; Rockville (MD); On-site; USD 120,000 - 171,000; Full time

Job summary

USP is seeking a Senior B2B E-Commerce Product Owner to lead the capability-driven roadmap and execution of USP's digital commerce platforms and related third-party applications.

Reporting to the Director, Commercial Technology Operations, this role serves as the critical link between business strategy, customer experience, and technology delivery, ensuring digital commerce capabilities enable a seamless, customer-centric experience across the end-to-end customer journey.

Qualifications

• Bachelor’s degree in engineering, Information Systems or a related field.
• 8+ years of experience in digital product ownership, business analysis, or program management, specifically focused on enterprise-scale B2B E-commerce platforms.
• Proven ability to manage complex transaction architectures, balance competing commercial priorities, and lead cross-functional matrixed teams.
• Extensive experience with SDLC methodologies operating within Agile/Scrum environments using tools like Jira and Confluence.
• Experience working in life sciences, pharmaceuticals, global supply chain logistics, or other highly regulated, compliant enterprise environments is preferred.
• Demonstrated business and customer-centric mindset, with the ability to translate strategic priorities and customer needs into actionable product decisions that drive measurable outcomes.

Responsibilities

• Define and drive the product strategy and roadmap for our core B2B e-commerce platforms.
• Lead the end-to-end product lifecycle from ideation through launch, optimization, and retirement.
• Collaborate with stakeholders to identify opportunities, define priorities, and align investments with goals.
• Own the product backlog and oversee delivery with agile teams.
• Monitor industry trends and opportunities for innovation to deliver business value.
• Coordinate with delivery teams to define sprint goals and ensure roadmap execution.
• Communicate roadmap progress, risks, and outcomes to leadership and partners.
• Act as the primary liaison between business stakeholders and technology teams.
• Oversee quality assurance activities and participate in UAT to ensure successful releases.

Skills

Agile/Scrum

Stakeholder management

Data-driven decisions

Communication skills

Backlog management

Cross-functional teamwork

Leadership

Education

Bachelor’s degree in engineering or information systems

Tools

Jira

Confluence

Salesforce Commerce Cloud

Job description

USP is seeking a Senior B2B E-Commerce Product Owner to lead the capability-driven roadmap and execution of USP's digital commerce platforms and related third-party applications.

Reporting to the Director, Commercial Technology Operations, this role serves as the critical link between business strategy, customer experience, and technology delivery, ensuring digital commerce capabilities enable a seamless, customer-centric experience across the end-to-end customer journey.