Senior AVP of Operations, Hospitality & Campus Services

Interlochen Center for the Arts; Interlochen (MI); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition support

Employee discounts

Retirement plan

Job summary

Interlochen Center for the Arts is seeking an Associate Vice President of Operations (Year‑Round) to oversee lodging, retail, dining, campus safety, and transportation. This executive role manages a $5M+ portfolio, drives financial performance, and scales operating models to support a year‑round educational and artistic community.

The AVP will modernize business practices, deploy technology, and collaborate with senior leadership to ensure safe, sustainable operations and exceptional guest

Qualifications

• Bachelor's degree or higher and 8–10 years of leadership experience in multi‑department operations.
• Proven accountability for large operating budgets, financial performance, and resource allocation.
• Experience leading managers and building high‑performing teams.
• Track record of operational improvements, tech adoption, and cost efficiencies.

Responsibilities

• Own P&L for lodging, retail, and dining, optimizing revenue and costs.
• Set targets, budgets, forecasts, and report KPIs monthly to senior leadership.
• Identify new revenue streams and partner on integrated sales and branding strategies.
• Lead process improvement, technology adoption, and automation across operations.

Skills

Leadership

Budgeting

P&L ownership

Strategy execution

Stakeholder collaboration

Education

Bachelor's degree or equivalent combination of education and relevant leadership experience

Job description

Interlochen Center for the Arts is seeking an Associate Vice President of Operations (Year‑Round) to oversee lodging, retail, dining, campus safety, and transportation. This executive role manages a $5M+ portfolio, drives financial performance, and scales operating models to support a year‑round educational and artistic community.

The AVP will modernize business practices, deploy technology, and collaborate with senior leadership to ensure safe, sustainable operations and exceptional guest