Senior AVP, Multichannel Fundraising & Growth (Remote)

Operation Smile; Virginia Beach (VA); Remote; USD 110,000 - 137,000; Full time

Benefits offered by this job

Remote work options

Flexible time off

Company-paid holidays

Health, dental, and vision plans

401(k) with Safe Harbor and employer (

International medical trips

Job summary

Operation Smile seeks an AVP of Mass Market Fundraising to convert audience-first strategies into disciplined annual and multi-year plans, owning day-to-day operations across the fundraising portfolio. This leader will drive revenue, ROI, donor growth, and lifetime value while expanding across direct mail, telemarketing, digital fundraising, monthly giving, and emerging channels.

The role requires strategic thinking, direct marketing expertise, mentoring, and innovative problem-solving, with a

Qualifications

• 15+ years of leadership in direct response fundraising or related disciplines.
• Bachelor’s degree in communications, marketing, business, or related field.
• Experience in Hispanic marketing or fundraising preferred.
• Demonstrated success in campaign strategy, development, and implementation.
• Bilingual (English/Spanish) preferred.
• Knowledge of donor journey strategy and donor lifecycle.
• Proficiency in Microsoft Office applications; BBCRM experience preferred.
• Proven leadership across multi-channel fundraising programs.

Responsibilities

• Oversee multichannel fundraising portfolio currently generating ~$50M annually with discipline and accountability.
• Translate annual Operating Plan into executable strategy across DM, digital fundraising, monthly giving, and emerging channels.
• Manage budgets, forecast revenue, performance thresholds, and impact on revenue, ROI, and donor lifetime value.
• Build and lead a high-performing, remote team with clear goals and accountability.
• Collaborate with cross-functional leaders and external partners to balance priorities and guide budget/investment decisions.
• Drive testing, optimization, and cost-to-raise-dollar improvements.

Skills

Leadership

Direct marketing

Multichannel fundraising

Forecasting

Education

Bachelor's degree in marketing or related field

Tools

BBCRM

Microsoft Office

Job description

Operation Smile seeks an AVP of Mass Market Fundraising to convert audience-first strategies into disciplined annual and multi-year plans, owning day-to-day operations across the fundraising portfolio. This leader will drive revenue, ROI, donor growth, and lifetime value while expanding across direct mail, telemarketing, digital fundraising, monthly giving, and emerging channels.

The role requires strategic thinking, direct marketing expertise, mentoring, and innovative problem-solving, with a