Multichannel Direct Response Fundraising Lead

Operation Smile; Virginia Beach (VA); Vor Ort; USD 85.000 - 115.000; Vollzeit

Zusammenfassung

Operation Smile is seeking a Manager, Direct Response Fundraising to lead day-to-day execution of multichannel donor acquisition campaigns and coordinate with agencies and internal teams. The role focuses on English-speaking core single-gift donors and requires strong project management and data-informed decision making.

The position involves collaboration across DRTV, direct mail, telemarketing, face-to-face fundraising, and select digital channels, while supporting Spanish-language materials

Qualifikationen

• Strong project management, organizational, and communication skills with attention to detail.
• Ability to review creative, copy, proofs, data and translate performance results into summaries and recommendations.
• Proficiency with Excel and PowerPoint; familiarity with donor databases and project management tools.
• Experience with Blackbaud CRM, Luminate Online, and Tatango is preferred.
• Spanish-language proficiency and fundraising/marketing agency experience preferred.
• Willingness to travel domestically up to four times per year.

Aufgaben

• Manage day-to-day execution of multichannel donor acquisition campaigns across DRTV, direct mail, telemarketing, face-to-face fundraising and select digital channels.
• Serve as primary day-to-day liaison with fundraising agencies, vendors, and internal partners to keep projects on schedule and within budget.
• Maintain integrated campaign calendars, project plans, status reports and meeting notes.
• Coordinate routing, review and approval of concept presentations, campaign copy, scripts and production files.
• Review campaign materials for accuracy, brand alignment, donor focus, and adherence to strategy.
• Support the review of Spanish-language fundraising materials with bilingual stakeholders and agencies.
• Work with Data and Analytics to support audience selection, segmentation, and data requests.
• Develop presentations, campaign recaps, business reviews and annual plans.
• Monitor campaign performance and prepare summaries of results, trends, risks, and opportunities for stakeholders.
• Collaborate with Global Marketing & Communications, Donor Care and Data Analytics to support integrated donor experiences.

Kenntnisse

Project management

Organizational skills

Communication skills

Attention to detail

Travel readiness

Tools

Excel

PowerPoint

Microsoft Office

Donor databases

Blackbaud CRM

Luminate Online

Tatango

Jobbeschreibung

Operation Smile is seeking a Manager, Direct Response Fundraising to lead day-to-day execution of multichannel donor acquisition campaigns and coordinate with agencies and internal teams. The role focuses on English-speaking core single-gift donors and requires strong project management and data-informed decision making.

The position involves collaboration across DRTV, direct mail, telemarketing, face-to-face fundraising, and select digital channels, while supporting Spanish-language materials