Senior AV Operations Lead — Enterprise Collaboration

Booz Allen Hamilton; North Dakota; Sur place; USD 87 000 - 198 000; Plein temps

Avantages offerts par ce poste

Health benefits

Retirement benefits

Tuition assistance

Work-life programs

Paid leave

Dependent care

Résumé du poste

Booz Allen Hamilton is seeking an Audio Visual Operations Engineer Lead to oversee ongoing maintenance and day-to-day support of enterprise AV systems across conference spaces and remote environments. You will lead a team of AV technicians, setting standards and collaborating with IT, facilities, and stakeholders to ensure reliable experiences.

The role requires U.S. citizenship for work at our facility and experience with conferencing platforms, AV hardware, and network fundamentals.

Qualifications

• Designing, supporting, and troubleshooting enterprise AV systems.
• Experience with conferencing platforms such as Microsoft Teams Rooms or Zoom Rooms.
• Experience with AV hardware including DSPs, control systems, switching or distribution equipment, microphones, speakers, and cameras.
• Experience leading technical teams or managing operational workflows.
• Knowledge of VLANs, QoS, or AV-over-IP.
• Ability to translate technical concepts for non-technical stakeholders and support executive-level events.
• HS diploma or GED.

Responsabilités

• Oversee maintenance and daily operational support of enterprise AV systems.
• Ensure high-quality, reliable AV experiences across conference rooms, collaboration spaces, event venues, and remote environments.
• Guide a team of AV technicians and set operational standards.
• Partner with IT, facilities, and business stakeholders.

Connaissances

AV design

Teams Rooms

Zoom Rooms

AV hardware

Team leadership

Networking fundamentals

Technical translation

HS Diploma

Formation

HS diploma or GED

CTS/CTS-I/CTS-D certifications

Crestron/QSC/Extron certifications

Outils

Crestron certification

QSC certification

Extron certification

Description du poste

Booz Allen Hamilton is seeking an Audio Visual Operations Engineer Lead to oversee ongoing maintenance and day-to-day support of enterprise AV systems across conference spaces and remote environments. You will lead a team of AV technicians, setting standards and collaborating with IT, facilities, and stakeholders to ensure reliable experiences.

The role requires U.S. citizenship for work at our facility and experience with conferencing platforms, AV hardware, and network fundamentals.