Senior AV Field Solutions Engineer

FORTÉ; Indianapolis (IN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare, vision & dental coverage

401(k) with company match

Employee stock ownership

Job summary

FORTÉ in Indianapolis is seeking an experienced AV installation, commissioning and service specialist to configure, ready, and troubleshoot software and network-based product solutions. A strong grounding in AV principles and terminology is required to succeed.

You will work with Crestron, BIAMP, Extron and QSC systems, develop configuration documents, and support firmware upgrades in lab and field. The role emphasizes planning tasks, documenting results, and training end-users, with a focus on

Qualifications

• 5+ years of experience in AV installation, commissioning and service.
• CTS/CTS-I/CQT preferred.
• Familiar with Crestron, BIAMP, Extron and QSC.
• Experience with AV industry software platforms.
• Networking certifications or training is a plus.
• Experience with audio tuning, equalization and DSP programming.
• Strong organization and communication skills.

Responsibilities

• Configuration of manufacturer applications, interfaces, and products based on system/client requirements.
• Develop configuration requirements and documents for manufacturer applications and products
• Provide support in developing, implementing and testing patch releases and system firmware upgrades.
• Plan and execute assigned configuration tasks within deadlines both in the integration lab and the field.
• Verify systems integration wiring connectivity and terminations in the lab
• Analyze and resolve configuration issues in a timely manner.
• Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds.
• Verify systems installation wiring connectivity and terminations in the field
• Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports
• Perform end-user training on specific software applications and interfaces requiring client interaction
• Assist in system solutions analysis, design, development, and testing activities.
• Develop and maintain configuration policies and procedures.
• Review and recommend changes to existing configuration processes.
• Provide technical guidance to junior specialists in their assigned job duties.

Skills

AV installation & commissioning

CTS/CTS-I/CQT preferred

Crestron, BIAMP, Extron, QSC

Networking skills

DSP programming

Programming experience

Communication skills

Tools

Crestron

BIAMP

Extron

QSC

Job description

FORTÉ in Indianapolis is seeking an experienced AV installation, commissioning and service specialist to configure, ready, and troubleshoot software and network-based product solutions. A strong grounding in AV principles and terminology is required to succeed.

You will work with Crestron, BIAMP, Extron and QSC systems, develop configuration documents, and support firmware upgrades in lab and field. The role emphasizes planning tasks, documenting results, and training end-users, with a focus on