Senior AV Field Engineer III – On-site Tech & Systems

Cenero LLC; Malvern (Chester County); On-site; USD 70,000 - 96,000; Full time

Benefits offered by this job

Health insurance

401K plan with company match

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Dependent Care Spending Account (DCA)

Life insurance (company paid)

Short Term Disability (company paid)

Long Term Disability (optional)

Vacation & holidays paid

Paid Time Off on hire

On-site gym

Tuition assistance

Employee referral program

Free coffee

Job summary

Cenero LLC is seeking a Field Service Engineer III to diagnose and repair audiovisual, videoconferencing, and IT systems. The role requires independent thinking, adherence to guidelines, and effective interaction with clients and colleagues.

Ideal candidates have a Bachelor’s degree or equivalent experience, with at least two years of related work. Travel to multiple client sites is expected, and strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree or equivalent on-the-job experience.
• At least two years of related experience and/or training.
• Knowledge of audiovisual and related systems including switchers, projectors, displays, microphones and speakers.
• Familiarity with AV over IP and related networking concepts.
• Valid driver's license with clean record.
• Manufacturer trainings and certifications preferred.

Responsibilities

• Provide technical support of audiovisual, videoconferencing, and IT systems.
• Diagnose system problems and repair audiovisual, videoconferencing and IT related systems.
• Travel to client sites up to 2 per day, 8am-12pm & 1pm-5pm.
• Configure and program equipment for various applications.
• Deliver technical training and guidance to clients and staff.
• Maintain records, time sheets, and communicate complex concepts clearly.

Skills

AV systems

Networking basics

Remote support

Time management

Communication skills

Education

Bachelor's degree

Tools

ISDN/T1/E1

Ethernet

H.320/H.323/SIP

TCP/IP networking

Windows/Office software

Job description

Cenero LLC is seeking a Field Service Engineer III to diagnose and repair audiovisual, videoconferencing, and IT systems. The role requires independent thinking, adherence to guidelines, and effective interaction with clients and colleagues.

Ideal candidates have a Bachelor’s degree or equivalent experience, with at least two years of related work. Travel to multiple client sites is expected, and strong communication and organizational skills are essential.