Senior AV & IT Field Engineer

Cenero; Malvern (Chester County); On-site; USD 70,000 - 96,000; Full time

Benefits offered by this job

Healthcare coverage

401K match

Health Savings Account

Flexible Spending Account

Dependent Care Spending Account

Life insurance

Short Term Disability

Long Term Disability

Paid vacation

Paid holidays

On-site gym

Tuition assistance

Networking opportunities

Employee referral program

Free coffee

Job summary

Cenero is seeking a Field Service Engineer III to diagnose and repair audiovisual, videoconferencing, and IT systems. You will work with clients and colleagues, managing multiple tasks with minimal supervision, and travel to client sites as needed.

The role requires a technical background in AV/IT systems, strong communication skills, and the ability to work independently or in a team. A valid driver's license and ongoing professional certifications are advantageous.

Qualifications

• Bachelor's degree in an appropriate field or equivalent on-the-job experience.
• At least two years of related experience and/or training; or equivalent combination of education and experience.
• Knowledge of audiovisual and related systems including switchers, projectors, displays, microphones, speakers, etc.
• General knowledge of networking and AV over IP concepts; Windows and office software familiarity.

Responsibilities

• Provide technical support for audiovisual, videoconferencing, and IT systems.
• Diagnose and repair system problems; resolve service tickets.
• Travel to client sites up to 2 per day; schedule 8am–5pm with a break.
• Configure and program equipment for various applications.
• Communicate with clients and document activities and time entries.
• Provide professional customer service and train clients and staff.

Skills

Self-starter

Strong communication

Time management

Analytical & diagnostic

Customer service

Education

Bachelor's degree

Tools

ISDN/T1/E1 networking

Ethernet

H.320/H.323/SIP protocols

TCP/IP networking

Windows OS

Office software

Job description

Cenero is seeking a Field Service Engineer III to diagnose and repair audiovisual, videoconferencing, and IT systems. You will work with clients and colleagues, managing multiple tasks with minimal supervision, and travel to client sites as needed.

The role requires a technical background in AV/IT systems, strong communication skills, and the ability to work independently or in a team. A valid driver's license and ongoing professional certifications are advantageous.