Pro AV Field Engineer — Travel & On-site Expert

Electrosonic, Inc.

United States

Remote

USD 55,000 - 85,000

Full time

6 days ago

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Benefits offered by this job

Career development

Learning & development

Work from home flexibility

Employee recognition

23 days holiday

Job summary

Electrosonic, Inc. seeks an experienced AV Field Service Engineer to diagnose, repair and maintain audio-visual, network and control systems on customer premises across the United States. You will travel as required and install or commission new projects to high standards, on budget and on time.

You will leverage knowledge of video conferencing, UC, DSP, and control systems to deliver proactive and reactive service, with strong customer communication and safety practices.

Qualifications

Strong AV and network systems knowledge required.
Experience with multiple control systems preferred.
Excellent communication and customer-service skills required.

Responsibilities

Diagnose and repair faults on customer sites, including remote support when possible.
Install or commission new AV projects to high standards, on time and on budget.
Perform preventative maintenance on AV, UC, and network equipment on-site.
Support client events by setting up and operating AV systems.
Maintain safe working practices and proper documentation of service records.

Skills

Video conferencing

UC systems

Digital signal processing

Video systems

Audio systems

IT networking

Technical documentation

Schematic diagrams

Customer service

Independent work

Tools

AMX

Crestron

Medialon

Q‑Sys

Alcorn McBride

Job description

You will leverage knowledge of video conferencing, UC, DSP, and control systems to deliver proactive and reactive service, with strong customer communication and safety practices.

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