Senior AV & Conferencing Systems Lead

Compass Group USA; Tysons (VA); Sur place; USD 34 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Résumé du poste

Waveguide in McLean, VA is seeking a Lead Technology Expert to oversee daily AV systems for executive meetings in a fast-paced conference center environment. You will manage testing, maintenance, and execution of AV/VTC equipment for high-profile meetings.

The role requires 3–5 years of AV technology management, strong customer service, and knowledge of presentation technologies; CTS certification is a plus. You will also generate monthly reports and support end users.

Qualifications

• High School diploma or equivalent a must.
• Three to five years audiovisual technology management experience.
• Three to five years AV and presentation technologies experience.
• Three to five years customer service experience.
• Strong knowledge of AV and videoconferencing equipment and troubleshooting.

Responsabilités

• Oversees testing, maintenance, asset management and operation of AV/VTC equipment.
• Provides best effort assistance to fulfill audiovisual requirements.
• Produces monthly room usage reports and tracks action items.
• Manages trouble tickets, issue resolution logs, and asset records.
• Executes videoconference support including setup and training.
• Educates end users on presentation technologies.
• Troubleshoots AV and conferencing technology and maintains room integrity.
• Performs preventive maintenance and addresses cable and safety issues.

Connaissances

AV technology

Presentation systems

Customer service

Microsoft Office

Formation

High School diploma or equivalent

Outils

CTS certification (InfoComm)

Description du poste

Waveguide in McLean, VA is seeking a Lead Technology Expert to oversee daily AV systems for executive meetings in a fast-paced conference center environment. You will manage testing, maintenance, and execution of AV/VTC equipment for high-profile meetings.

The role requires 3–5 years of AV technology management, strong customer service, and knowledge of presentation technologies; CTS certification is a plus. You will also generate monthly reports and support end users.