Senior Automotive Service Manager: Lead Growth

C Harper Auto Group; Belle Vernon (Fayette County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary planning for mgmt

Comprehensive medical, dental, and VIs

401k with company contribution

Paid time off

Short term disability

Life insurance

Career growth opportunities

Job summary

C. Harper Auto Group in Belle Vernon, PA, seeks an experienced and passionate Service Manager to lead the Service Department at one of our seven dealerships.

The role focuses on running an efficient, profitable operation through staffing, customer retention, cost controls, and adherence to service records. You will ensure technicians’ time is maximally billed to service customers, while maintaining excellent relationships with our customer base and ensuring compliance with all regulations and

Qualifications

• Five to seven years of experience in automotive service management or equivalent leadership roles.
• Bachelor’s degree in Business Administration, Automotive Technology, or related field preferred.
• Strong leadership, mentoring, and team development abilities.

Responsibilities

• Represent the dealership professionally and lead technicians, advisors, and supervisors.
• Develop and implement plans to improve service department performance and customer satisfaction.
• Monitor productivity, payroll, and parts availability to optimize efficiency.

Skills

Leadership

Customer service

Communication

Team management

Analytical thinking

Education

Bachelor's degree (preferred)

Tools

CRM software

Microsoft Office

Job description

C. Harper Auto Group in Belle Vernon, PA, seeks an experienced and passionate Service Manager to lead the Service Department at one of our seven dealerships.

The role focuses on running an efficient, profitable operation through staffing, customer retention, cost controls, and adherence to service records. You will ensure technicians’ time is maximally billed to service customers, while maintaining excellent relationships with our customer base and ensuring compliance with all regulations and