Senior Automotive Service Manager

C. Harper Auto Group; Vernon (Wyoming County); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive insurance coverage

401k plan

Paid time off

Short term disability

Life insurance

Career growth opportunities

Job summary

C. Harper Auto Group is seeking anExperienced Service Manager to lead the Service Department across one of our dealerships. The role focuses on running an efficient, profitable service operation, staffing, customer retention, cost controls, and maintaining service records.

The manager ensures technicians’ time is optimized and customer relationships remain strong. The ideal candidate has 5–7 years in automotive service management, with leadership experience, a strong customer service ethic, and

Qualifications

• Minimum 5-7 years of experience in automotive service management.
• Bachelor’s degree in Business Administration, Automotive Technology, or related field preferred.
• Strong leadership and team development abilities.
• Excellent customer service and communication skills.
• Proficient with automotive service processes and CRM software.

Responsibilities

• Oversee the service department operations and staff.
• Forecast goals and monitor department performance.
• Develop and implement marketing plans to promote service business.
• Ensure regulatory compliance and accurate documentation.
• Manage customer interactions, estimates, and vehicle pick-up timing.

Skills

Leadership

Customer service

Communication

Analytical skills

Education

Bachelor's degree in business administration or related field

Tools

CRM software

Job description

C. Harper Auto Group is seeking anExperienced Service Manager to lead the Service Department across one of our dealerships. The role focuses on running an efficient, profitable service operation, staffing, customer retention, cost controls, and maintaining service records.

The manager ensures technicians’ time is optimized and customer relationships remain strong. The ideal candidate has 5–7 years in automotive service management, with leadership experience, a strong customer service ethic, and