Senior Automotive Service Advisor - High-Earning In-Person

Luke's Automotive Services Inc.; Columbus (OH); On-site; USD 50,000 - 135,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Luke's Automotive Services Inc. is seeking an experienced Service Advisor in Columbus, OH. This full-time role requires greeting customers, validating service needs, and guiding repair recommendations to maximize satisfaction and profitability.

You will handle vehicle check-in, invoicing, and appointment scheduling, while maintaining strong written and verbal communication. A Windows/web-based systems background is expected, with full benefits included.

Qualifications

• Minimum of five years experience as an automotive service advisor.
• Independent all-makes-all-models experience a benefit but not required.
• Must be able to work and complete tasks amid interruptions.
• Working knowledge of Windows and web-based applications.

Responsibilities

• Greet customers in person or by phone and build rapport.
• Check in vehicles for service and verify tasks to be performed.
• Sell repair services based on customer needs and explain benefits.
• Invoice vehicles at pickup and manage paperwork.
• Answer phones, convert to appointments, and write up repairs.

Skills

Customer service

Sales skills

Communication

Tools

Windows OS

Web-based applications

Job description

Luke's Automotive Services Inc. is seeking an experienced Service Advisor in Columbus, OH. This full-time role requires greeting customers, validating service needs, and guiding repair recommendations to maximize satisfaction and profitability.

You will handle vehicle check-in, invoicing, and appointment scheduling, while maintaining strong written and verbal communication. A Windows/web-based systems background is expected, with full benefits included.