Senior Automotive Service Advisor - Growth & Pay Potential

River Oaks Chrysler Jeep Dodge Ram; Lansing (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Discounts on products, services, and =

Fantastic Growth Opportunities

Family Owned and Operated - 90+ years

Paid Training

Job summary

River Oaks Chrysler Jeep Dodge Ram in Illinois is seeking a Senior Service Advisor/Assistant Service Manager to partner with the Service Director, helping drive team results and acting as a liaison between customers and technicians. You will actively contribute in the Service Lane by delivering excellent service and repair guidance to keep vehicles in top condition.

Join a large dealership group offering growth opportunities, medical/dental/vision, 401k, paid vacation, training, and employee

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy- able to learn and utilize technology.
• Previous Automotive Service Advisor/Service Manager Experience.
• Chrysler Dodge Jeep RAM experience is a plus.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication-keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Technical aptitude

Automotive service advisor experience

Chrysler/Dodge/Jeep RAM experience

Job description

River Oaks Chrysler Jeep Dodge Ram in Illinois is seeking a Senior Service Advisor/Assistant Service Manager to partner with the Service Director, helping drive team results and acting as a liaison between customers and technicians. You will actively contribute in the Service Lane by delivering excellent service and repair guidance to keep vehicles in top condition.

Join a large dealership group offering growth opportunities, medical/dental/vision, 401k, paid vacation, training, and employee