Automotive Service Advisor: Growth, Training & Great Pay

River Oaks CDJR; Lansing, Northern (IL, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K

Paid Vacation and Sick Time

No-cost College Degree program

Discounts on vehicles and services

Ongoing training with specialists

Family owned and operated

Job summary

River Oaks CDJR is seeking a Service Advisor to act as the liaison between customers and technicians, presenting vehicle repair recommendations and ensuring top-quality service. You will manage repair orders, provide transparent cost and time estimates, and communicate updates to customers throughout the process.

This role offers strong growth in a large automotive group with extensive training, employee benefits, and incentive-based pay potential.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy— able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication—keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology
• Other duties as assigned

Skills

Exceptional Customer Service Skills

Tech Savvy

Automotive Service Advisor Experience

Job description

River Oaks CDJR is seeking a Service Advisor to act as the liaison between customers and technicians, presenting vehicle repair recommendations and ensuring top-quality service. You will manage repair orders, provide transparent cost and time estimates, and communicate updates to customers throughout the process.

This role offers strong growth in a large automotive group with extensive training, employee benefits, and incentive-based pay potential.