Senior Automotive Parts Counter Specialist

Danbury Auto; Danbury (CT); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Vision and Dental insurance

401(k)

Disability coverage

Vacation time

Paid sick days

Paid holidays

Training

Employee discounts

Vehicle purchase program

OSHA-certified shop

Competitive wage and bonus plans

Job summary

Danbury Automotive Group seeks an Experienced Parts Counterperson to join our team in Danbury. You will assist technicians, serve walk-in customers, and locate parts using electronic catalogs for repairs.

You will write and manage parts orders, coordinate with service and parts teams, and help maintain inventory in a fast-paced shop. This position offers a strong benefits package and opportunities for growth. Schedule is Monday–Friday with occasional Saturdays.

Qualifications

• Minimum 2 years of automotive parts counter experience.
• Kia Certification is a strong plus.
• Excellent organizational and multitasking skills.
• Ability to prioritize and stay productive in a fast-paced environment.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to work effectively with technicians, service advisors, customers, and other team members.
• Reliable, professional, and team-oriented attitude.
• Comfortable using computers and automotive parts catalog system.

Responsibilities

• Assist automotive technicians with identifying and sourcing the correct parts for repairs.
• Handle walk-in retail customers and provide professional, knowledgeable service.
• Look up parts using electronic parts catalogs and manufacturer systems.
• Write and manage parts orders accurately and efficiently.
• Coordinate with the Service Department and Parts Team to keep repairs moving.
• Maintain accurate inventory and assist with receiving, stocking, and organizing parts.
• Handle multiple customers, technicians, phone calls, and orders simultaneously.
• Work as part of a team to provide excellent service and maintain an efficient department.

Skills

Parts counter experience

Kia Certification

Organizational skills

Multitasking

Prioritization

Attention to detail

Communication

Customer service

Teamwork

Computer literacy

Tools

Parts catalog system

Job description

Danbury Automotive Group seeks an Experienced Parts Counterperson to join our team in Danbury. You will assist technicians, serve walk-in customers, and locate parts using electronic catalogs for repairs.

You will write and manage parts orders, coordinate with service and parts teams, and help maintain inventory in a fast-paced shop. This position offers a strong benefits package and opportunities for growth. Schedule is Monday–Friday with occasional Saturdays.