Experienced Parts Counterperson

Danbury Kia; Danbury (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid vacation

Paid holidays

Paid training

Employee discounts

Job summary

Danbury Automotive Group is seeking an Experienced Parts Counterperson to support technicians and customers in a fast-paced shop. The role requires accurate parts identification, friendly service, and efficient order management on-site in Danbury, CT.

This full-time position offers competitive wages and benefits including medical, dental, vision, 401(k), paid time off, and employee discounts. Join a high-productivity team focused on customer satisfaction and growth.

Qualifications

• Minimum 2 years of automotive parts counter experience.
• Excellent organizational and multitasking skills.
• Ability to prioritize and stay productive in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Assist automotive technicians with identifying and sourcing the correct parts for repairs.
• Handle walk-in retail customers and provide professional, knowledgeable service.
• Look up parts using electronic parts catalogs and manufacturer systems.
• Write and manage parts orders accurately and efficiently.
• Coordinate with the Service Department and Parts Team to keep repairs moving.
• Maintain accurate inventory and assist with receiving, stocking, and organizing parts.
• Handle multiple customers, technicians, phone calls, and orders simultaneously.
• Work as part of a team to provide excellent service and maintain an efficient department.

Skills

Parts counter experience

Customer service

Communication skills

Attention to detail

Tools

Parts catalogs

Job description

We are looking for an Experienced Parts Counterperson to join our team. If you are looking for an excellent working environment and highly-productive shop, come and see what we have to offer.

Position Schedule: Monday through Friday 7:30am to 5:30pm, Occasional Saturdays 8:00am to 3:00pm

The Experienced Parts Counterperson will need:

• Minimum 2 years of automotive parts counter experience
• Kia Certification is a strong plus
• Excellent organizational and multitasking skills
• Ability to prioritize and stay productive in a fast-paced environment
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to work effectively with technicians, service advisors, customers, and other team members
• Reliable, professional, and team-oriented attitude
• Comfortable using computers and automotive parts catalog system

The Experienced Parts Countersperson Responsabilities:

• Assist automotive technicians with identifying and sourcing the correct parts for repairs
• Handle walk-in retail customers and provide professional, knowledgeable service
• Look up parts using electronic parts catalogs and manufacturer systems
• Write and manage parts orders accurately and efficiently
• Coordinate with the Service Department and Parts Team to keep repairs moving
• Maintain accurate inventory and assist with receiving, stocking, and organizing parts
• Handle multiple customers, technicians, phone calls, and orders simultaneously
• Work as part of a team to provide excellent service and maintain an efficient department

The Experienced Parts Counterperson will receive:

• Anthem Blue Cross Medical insurance
• MetLife Vision and Dental insurance
• 401(k) through Empower
• Access to Disability coverage through Aflac
• 1 Week Vacation after the First Year, 2 Weeks after Two Years
• 6 Paid Sick Days per year
• 6 Paid Holidays per year
• Paid Training
• Custom and Competitive Wage and Bonus Plans
• Career Advancement and Growth Opportunities
• Employee Discounts on Parts and Services
• Employee Vehicle Purchase Program
• Work Environment OSHA-certified to current air-quality standards
• Highly-productive Shop

Who We Are

At Danbury Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Danbury Automotive Group is absolutely critical to its success and we're always looking for smart , engaging, creative, and dynamic people who want to join a team where they matter. Because our goal is to exceed a client's total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development and opportunities for growth. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.