Field Service Engineer I - Semiconductor

Canon; San Jose (CA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon swag

Job summary

Canon U.S.A., Inc. has an entry-level opportunity in California to support lithography equipment customers and enable them to utilize cutting-edge technology in semiconductor manufacturing.

The role involves training to support Canon’s lithography equipment (steppers and scanners) and requires flexible shifts and potential travel up to 50%. You will be part of a team that installs, repairs, calibrates, and maintains equipment, with emphasis on minimizing downtime and providing excellent customer

Qualifications

• Customer-facing role experience is required.
• Willingness to travel up to 50% with valid license.
• Proficiency in MS Word, Excel, and PowerPoint.

Responsibilities

• Install, repair, calibrate and maintain semiconductor process equipment.
• Monitor, inspect and maintain equipment to prevent malfunctions.
• Maintain documentation of maintenance activity and provide periodic reports.
• Monitor stock levels of service parts and equipment to ensure adequate inventory.

Skills

Customer-facing role

Education

HS Diploma / GED

AA or BS preferred

Tools

MS Word

Excel

PowerPoint

Job description

About the Role

Canon U.S.A., Inc. has an exciting, entry level opportunity in California to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. You will be trained to support Canon’s lithography equipment (steppers and scanners).

Your Impact

• Install, repair, calibrate and maintain semiconductor process equipment while minimizing equipment down time. Escalate advanced repairs as needed, to senior level technicians.
• Monitor, inspect and maintain semiconductor equipment in order to prevent and minimize malfunctions.
• Maintain accurate documentation of maintenance activity and provide periodic reports
• Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
• Provide training and assistance to technicians and may provide basic instruction to customers.
• Participate in ongoing technical training to expand technical expertise.

About You: The Skills & Expertise You Bring

Please note: This is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

• HS Diploma, GED, or equivalent experience required. AA OR BS degree in a related field is preferred, plus less than one year of related experience. (i.e. FSE or Technician position in a semiconductor equipment company or a technical position in the engineering field)
• May require up to 50% travel (valid driver’s license and acceptable driving record necessary)
• Requires MS Word, Excel, and Powerpoint proficiency
• Position may require travel to other offices/customer sites within the US. Some overseas travel as needed
• Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements
• Must be capable of working independently, prioritizing tasks effective and maintaining composure in high-pressure situations or when addressing customer demands
• This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies
• Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available
• Substantial amount of standing, walking, typing, grasping, talking and hearing
• Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder
• The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes
• Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
• The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways
• The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

We are providing the anticipated salary range for this role: $27.88 - $41.75 hourly.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to itsKyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career.

We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else †

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Workstyle Description

Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.