Senior Auto Sales Manager — Lead High-Performance Team

Capitol Chevrolet; San Jose (CA); On-site; USD 180,000 - 300,000; Full time

Benefits offered by this job

Values-driven culture

Career development and advancement

Medical, Dental, Vision

401k with company match

Employee Assistance Program with tele/

Exclusive Employee Vehicle Purchase &

Job summary

Capitol Ford in the Bay Area is seeking a General Sales Manager to lead the dealership's sales department and ensure 100% guest satisfaction by coaching the team and executing DGDG processes.

You will hire, train, and mentor Sales Managers and reps, oversee both new and used vehicle sales, manage finance operations, and drive revenue, profitability, and CSI. DMV check is required; competitive compensation with commissions.

Qualifications

• Minimum 3 years of automotive General Sales Manager experience.
• Proven track record leading a high-performing dealership sales team and achieving sales, gross, CSI, and profitability goals.
• Experience overseeing both new and used vehicle sales operations.
• Proven experience hiring, training, developing, and leading Sales Managers and sales teams.
• Strong Finance experience and understanding of dealership F&I operations.
• Strong background in leveraging technology and driving DGDG processes.
• Experience in Used Vehicle management preferred.
• Represent the DGDG Core Values of Integrity, Caring, Performance, and Efficiency.
• DMV Check required.

Responsibilities

• Hire, motivate and monitor the performance of the team
• Coach sales team to maximize guest satisfaction
• Lead all sales activities and maintain an experienced level of product knowledge
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
• Conduct daily and weekly sales training meetings for Online and Product Specialists
• Mentor new and experienced sales reps on standard methodologies for improving performance
• Ensure proper follow up of all guests by developing, implementing, and monitoring our DGDG tools
• Achieve forecasted goals and objectives for dealership

Skills

People management

Sales leadership

Customer satisfaction

Team training

Tech-savvy

Job description

Capitol Ford in the Bay Area is seeking a General Sales Manager to lead the dealership's sales department and ensure 100% guest satisfaction by coaching the team and executing DGDG processes.

You will hire, train, and mentor Sales Managers and reps, oversee both new and used vehicle sales, manage finance operations, and drive revenue, profitability, and CSI. DMV check is required; competitive compensation with commissions.