General Sales Manager at Capitol Ford

Capitol Chevrolet; San Jose (CA); On-site; USD 180,000 - 300,000; Full time

Benefits offered by this job

Values-driven culture

Career development and advancement

Medical, Dental, Vision

401k with company match

Employee Assistance Program with tele/

Exclusive Employee Vehicle Purchase &

Job summary

Capitol Ford in the Bay Area is seeking a General Sales Manager to lead the dealership's sales department and ensure 100% guest satisfaction by coaching the team and executing DGDG processes.

You will hire, train, and mentor Sales Managers and reps, oversee both new and used vehicle sales, manage finance operations, and drive revenue, profitability, and CSI. DMV check is required; competitive compensation with commissions.

Qualifications

• Minimum 3 years of automotive General Sales Manager experience.
• Proven track record leading a high-performing dealership sales team and achieving sales, gross, CSI, and profitability goals.
• Experience overseeing both new and used vehicle sales operations.
• Proven experience hiring, training, developing, and leading Sales Managers and sales teams.
• Strong Finance experience and understanding of dealership F&I operations.
• Strong background in leveraging technology and driving DGDG processes.
• Experience in Used Vehicle management preferred.
• Represent the DGDG Core Values of Integrity, Caring, Performance, and Efficiency.
• DMV Check required.

Responsibilities

• Hire, motivate and monitor the performance of the team
• Coach sales team to maximize guest satisfaction
• Lead all sales activities and maintain an experienced level of product knowledge
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
• Conduct daily and weekly sales training meetings for Online and Product Specialists
• Mentor new and experienced sales reps on standard methodologies for improving performance
• Ensure proper follow up of all guests by developing, implementing, and monitoring our DGDG tools
• Achieve forecasted goals and objectives for dealership

Skills

People management

Sales leadership

Customer satisfaction

Team training

Tech-savvy

Job description

Are you looking for an exciting career with one of the Top 100 Ford stores in the nation? DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for talented service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. There’s a reason whyCapitol Ford is one of the top 100 Ford stores in the nation and has been selling over 3,000 Mustangs, F-150's, new and used vehicles annually.

As aGeneral Sales Manager, you will be responsible for the successful operation of the sales department at the dealership by leading the team and following DGDG processes.

What you’ll be working on:

• Hire, motivate and monitor the performance of the team
• Coach sales team to maximize guest satisfaction
• Lead all salesactivities and maintain an experienced level of product knowledge
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
• Conduct daily and weekly sales training meetings for Online andProduct Specialists
• Mentor new and experienced sales reps on standard methodologies for improving performance
• Ensure proper follow up of all guests by developing, implementing, and monitoring our DGDG tools
• Achieve forecasted goals and objectives for dealership

What you need to bring to the table:

• Minimum 3 years of automotive General Sales Manager experience required
• Proven track record of successfully leading a high‑performing dealership sales team and achieving sales, gross, CSI, and profitability goals
• Strong experience overseeing both new and used vehicle sales operations
• Proven experience hiring, training, developing, and leading Sales Managers and sales teams
• Strong Finance experience and understanding of dealership F&I operations
• Strong background in leveraging technology and driving DGDG processes
• Experience in Used Vehicle management preferred
• Represent the DGDG Core Values of Integrity, Caring, Performance, and Efficiency
• DMV Check required

Salary:

$84,000-$300,000+ annually

*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.

Industry Leading Benefits:

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family‑owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 16 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award‑winning culture, combined with our cutting‑edge technology, provide guests with a one‑of‑a‑kind, "best‑in‑class" dealership experience.

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.

"Be happy" is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us!

DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*www.dgdg.com/privacy-policy/