Senior Auto Parts Specialist — In-Store & Delivery Expert

USA GPC Genuine Parts Company

Mooresville (NC)

On-site

USD 22,000 - 36,000

Full time

14 days+

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Job summary

Genuine Parts Company (GPC) is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, phone, and dealer shop channels. You will identify, source, and process parts orders, advise on technical questions, and support inventory and delivery logistics.

Strong knowledge of automotive parts, catalog and POS systems, and customer-focused execution are essential. ASE Parts Specialist certification and leadership abilities are preferred for this fast-paced

Qualifications

  • High School Diploma or equivalent is required.
  • Strong communication and organizational skills are essential.
  • Ability to accurately identify part numbers and product codes.
  • Experience in automotive parts, retail, or related industry.

Responsibilities

  • Provide prompt, professional service in-store, by phone, and to dealer shops.
  • Identify, source, and process parts orders using catalog and POS systems.
  • Advise customers on technical questions and recommend solutions.
  • Maintain knowledge of products, warranties, and company policies.
  • Assist with inventory, stock orders, and store presentation.
  • Coordinate deliveries and support efficient logistics and fulfillment operations.
  • Support Open/Close procedures and participate in continuous improvements.

Skills

Customer service
Part numbers knowledge
Product codes understanding
Communication
Leadership

Education

ASE Parts Specialist certification

Tools

POS systems
Catalog tools e.g., TAMS

Job description

Genuine Parts Company (GPC) is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, phone, and dealer shop channels. You will identify, source, and process parts orders, advise on technical questions, and support inventory and delivery logistics.

Strong knowledge of automotive parts, catalog and POS systems, and customer-focused execution are essential. ASE Parts Specialist certification and leadership abilities are preferred for this fast-paced

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