Senior Auto Parts Specialist & Customer Advisor

NAPA; Windham (ME); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA in Windham, ME is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, phone, and dealer shop channels. You will identify, source, and process parts, advise on technical questions, and support inventory and delivery operations.

The role requires strong product knowledge, familiarity with POS systems (e.g., TAMS), and a commitment to customer satisfaction. Ideal candidates have a High School diploma, excellent communication, and the ability to

Qualifications

• High School Diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to accurately identify part numbers and product codes.

Responsibilities

• Provide prompt, professional service across in-store, phone, and dealer shops.
• Identify, source, and process parts orders using catalog and POS systems.
• Advise customers on technical questions and recommend solutions.
• Maintain knowledge of products, warranties, and store policies.
• Support inventory control, stock orders, and deliveries.

Skills

Customer focus

Communication

Part identification

Fast-paced work

Organizational skills

Education

High School Diploma or equivalent

Tools

POS systems (TAMS)

Job description

NAPA in Windham, ME is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, phone, and dealer shop channels. You will identify, source, and process parts, advise on technical questions, and support inventory and delivery operations.

The role requires strong product knowledge, familiarity with POS systems (e.g., TAMS), and a commitment to customer satisfaction. Ideal candidates have a High School diploma, excellent communication, and the ability to