Senior Auto Parts Specialist

NAPA Auto Parts; Mastic (NY); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Stock Purchase Plan

Tuition Reimbursement

Wellness Programs

Job summary

NAPA Auto Parts in Mastic, NY is seeking a Senior Store Pro to deliver accurate, courteous service across in-store, phone, and dealer shop channels. You will identify and source parts using catalogs and POS systems, advise on technical questions, and uphold knowledge of products and policies.

The role requires strong communication and organizational skills in a fast-paced retail environment, with responsibilities in inventory, order fulfillment, and customer satisfaction.

Qualifications

• High School Diploma or equivalent.
• Strong communication and organizational skills.
• Ability to identify part numbers and product codes.
• Customer-focused mindset for fast-paced environment.
• Professionalism under pressure.

Responsibilities

• Provide prompt, courteous service in-store, by phone, and for dealer shops.
• Identify, source, and process parts orders using catalog and POS systems.
• Advise customers on technical questions and recommend solutions.
• Maintain knowledge of products, warranties, sales programs, and policies.
• Assist with stock orders, inventory, and store presentation.
• Coordinate deliveries and logistics to ensure efficient fulfillment.

Skills

Customer service

Parts identification

Communication

Inventory management

Education

High School Diploma or equivalent

Tools

POS systems

TAMS cataloging tools

Job description

NAPA Auto Parts in Mastic, NY is seeking a Senior Store Pro to deliver accurate, courteous service across in-store, phone, and dealer shop channels. You will identify and source parts using catalogs and POS systems, advise on technical questions, and uphold knowledge of products and policies.

The role requires strong communication and organizational skills in a fast-paced retail environment, with responsibilities in inventory, order fulfillment, and customer satisfaction.