Senior Auto Parts Specialist

NAPA Auto Parts; Fenton (MO); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

NAPA Auto Parts is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service in-store, over the phone, and for dealer shops. You will source parts using catalog and POS systems and advise customers on technical questions.

Join a store-focused team with opportunities to support inventory, delivery coordination, and continuous improvement while upholding store standards and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to accurately identify part numbers and product codes.
• Customer-focused mindset with ability to work in a fast-paced environment.
• Maintain professionalism under pressure and demonstrate reliability.

Responsibilities

• Provide prompt, professional, and courteous service to customers in-store, over the phone, and for dealer shops.
• Identify, source, and process parts orders using catalogs and POS systems
• Advise customers on technical product questions and recommend suitable solutions
• Maintain strong knowledge of products, warranties, sales programs, and policies
• Assist with inventory control, stock orders, and store presentation
• Coordinate deliveries and support efficient logistics and fulfillment operations

Skills

Strong communication

Interpersonal skills

Organizational skills

Part numbers identification

Customer-focused mindset

Professionalism under pressure

multitasking in fast-paced env

Education

High School Diploma or equivalent

Tools

POS systems

Cataloging tools (TAMS)

Job description

NAPA Auto Parts is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service in-store, over the phone, and for dealer shops. You will source parts using catalog and POS systems and advise customers on technical questions.

Join a store-focused team with opportunities to support inventory, delivery coordination, and continuous improvement while upholding store standards and customer satisfaction.