Senior Auto Lending Tech Delivery Lead

PenFed Credit Union; Washington (District of Columbia, MD); Ibrido; USD 85.000 - 185.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, vision plans

401(k) match

Paid time off

Parental leave

Descrizione del lavoro

PenFed Credit Union is seeking a Manager of Auto Lending Technology Delivery in a hybrid Tysons, VA position. You will drive end-to-end delivery across lending lifecycle tech, partnering with architecture and engineering to create scalable, secure solutions for members and staff.

You will lead diverse teams, oversee roadmaps, and ensure production stability, governance, and continuous improvement aligned with PenFed standards. A focus on API-led integration and data quality will be essential.

Competenze

• Bachelor's degree in information technology, Computer Science, Engineering, Business, Finance, or a related field; advanced degree preferred.
• 10+ years of progressive technology delivery, engineering, platform management, or digital transformation experience.
• 5+ years of leadership experience leading multidisciplinary employees and contractors.
• Experience in consumer lending, auto finance, loan origination, underwriting, servicing, or a related regulated financial-services domain.
• Strong knowledge of Agile delivery, quality engineering, DevSecOps, release management, observability, and production support.
• Demonstrated ability to manage budgets, vendors, capacity, delivery risks, and competing priorities.

Mansioni

• Own and execute the Auto Lending technology roadmap in alignment with business priorities, member needs, risk requirements, and PenFed technology strategy.
• Translate business objectives into sequenced outcomes, release plans, capacity needs, dependencies, and measurable success criteria.
• Balance modernization with regulatory commitments, production stability, technical debt reduction, and lifecycle management.
• Lead delivery across application, eligibility, pricing, underwriting, decisioning, documentation, funding, booking, servicing handoffs, and post-close support.
• Oversee requirements, design, development, testing, release readiness, implementation, and post-production validation.
• Ensure clear ownership, milestones, risks, dependencies, acceptance criteria, and executive-level status reporting.
• Partner with Architecture and Engineering to deliver scalable, secure, supportable solutions aligned with PenFed standards.
• Guide integration across digital channels, loan platforms, credit and identity services, document services, funding, servicing, CRM, analytics, and partner ecosystems.
• Promote API-led integration, reliable data exchange, traceability, observability, data quality, lineage, and reconciliation.
• Embed security, privacy, compliance, audit, and decision-control requirements throughout delivery.
• Ensure solutions support fair, consistent, explainable, and auditable lending processes and protect member information.
• Track remediation commitments and escalating material control, regulatory, delivery, or member-impact risks promptly.
• Own production health, monitoring, incident response, root-cause analysis, problem management, and corrective actions.
• Maintain primary and backup ownership for critical applications, integrations, and operational processes.
• Monitor service, quality, defect, incident, availability, recovery, and delivery metrics to drive improvement.
• Serve as the primary technology delivery partner for Auto Lending business and operations stakeholders.
• Facilitate decisions on scope, priority, funding, capacity, risk acceptance, and delivery tradeoffs.
• Manage vendor delivery, service performance, technology risks, and issue escalation.
• Lead and develop engineers, analysts, quality engineers, technical leads, and contractors.
• Set objectives aligned with member outcomes, delivery commitments, system health, security, and operational excellence.
• Build sustainable capacity, succession coverage, knowledge continuity, and role clarity across onshore and offshore teams.
• This role is responsible for ensuring business continuity.

Conoscenze

Tech leadership

Agile delivery

Quality engineering

DevSecOps

Release management

Observability

Production support

Budget management

Vendor management

Cloud platforms

APIs

CRM integrations

Salesforce integrations

AI tools

Formazione

Bachelor's degree in IT/CS/Engineering/Business/Finance

Advanced degree preferred

Strumenti

Salesforce

Descrizione del lavoro

PenFed Credit Union is seeking a Manager of Auto Lending Technology Delivery in a hybrid Tysons, VA position. You will drive end-to-end delivery across lending lifecycle tech, partnering with architecture and engineering to create scalable, secure solutions for members and staff.

You will lead diverse teams, oversee roadmaps, and ensure production stability, governance, and continuous improvement aligned with PenFed standards. A focus on API-led integration and data quality will be essential.