Auto Lending Tech Delivery Leader

PenFed Credit Union; McLean (VA); Ibrido; USD 85.000 - 185.000; Tempo pieno

Descrizione del lavoro

PenFed Credit Union in Tysons, Virginia, is seeking a Manager, Auto Lending Tech Delivery for a hybrid work arrangement. The role drives strategy, delivery, and operational stability of auto lending technology, coordinating across product, risk, architecture, cybersecurity, data, and enterprise tech teams.

The leader will oversee end-to-end lending tech delivery, including application intake, credit decisioning, loan origination, funding, servicing, and integrations, while ensuring regulatory

Competenze

• Bachelor’s degree in information technology, Computer Science, Engineering, Business, Finance, or a related field; advanced degree preferred.
• 10+ years of progressive technology delivery, engineering, platform management, or digital transformation experience.
• 5+ years of leadership experience leading multidisciplinary employees and contractors.
• Experience in consumer lending, auto finance, loan origination, underwriting, servicing, or a related regulated financial-services domain.
• Strong knowledge of Agile delivery, quality engineering, DevSecOps, release management, observability, and production support.
• Demonstrated ability to manage budgets, vendors, capacity, delivery risks, and competing priorities.

Mansioni

• Own and execute the Auto Lending technology roadmap in alignment with business priorities, member needs, risk requirements, and PenFed technology strategy.
• Translate business objectives into sequenced outcomes, release plans, capacity needs, dependencies, and measurable success criteria.
• Balance modernization with regulatory commitments, production stability, technical debt reduction, and lifecycle management.
• Lead delivery across application, eligibility, pricing, underwriting, decisioning, documentation, funding, booking, servicing handoffs, and post-close support.
• Oversee requirements, design, development, testing, release readiness, implementation, and post-production validation.
• Ensure clear ownership, milestones, risks, dependencies, acceptance criteria, and executive-level status reporting.
• Partner with Architecture and Engineering to deliver scalable, secure, supportable solutions aligned with PenFed standards.
• Guide integration across digital channels, loan platforms, credit and identity services, document services, funding, servicing, CRM, analytics, and partner ecosystems.
• Promote API-led integration, reliable data exchange, traceability, observability, data quality, lineage, and reconciliation.
• Embed security, privacy, compliance, audit, and decision-control requirements throughout delivery.
• Ensure solutions support fair, consistent, explainable, and auditable lending processes and protect member information.
• Track remediation commitments and escalating material control, regulatory, delivery, or member-impact risks promptly.
• Own production health, monitoring, incident response, root-cause analysis, problem management, and corrective actions.
• Maintain primary and backup ownership for critical applications, integrations, and operational processes.
• Monitor service, quality, defect, incident, availability, recovery, and delivery metrics to drive improvement.
• Serve as the primary technology delivery partner for Auto Lending business and operations stakeholders.
• Facilitate decisions on scope, priority, funding, capacity, risk acceptance, and delivery tradeoffs.
• Manage vendor delivery, service performance, technology risks, and issue escalation.
• Lead and develop engineers, analysts, quality engineers, technical leads, and contractors.
• Set objectives aligned with member outcomes, delivery commitments, system health, security, and operational excellence.
• Build sustainable capacity, succession coverage, knowledge continuity, and role clarity across onshore and offshore teams.
• This role is responsible for ensuring business continuity.

Conoscenze

Leadership

Agile delivery

DevSecOps

Budget management

Vendor management

Observability

Production support

Formazione

Bachelor’s degree in IT/CS/Engineering/Finance/related

Strumenti

Cloud platforms

CRM

APIs

Observability tools

Salesforce

Descrizione del lavoro

PenFed Credit Union in Tysons, Virginia, is seeking a Manager, Auto Lending Tech Delivery for a hybrid work arrangement. The role drives strategy, delivery, and operational stability of auto lending technology, coordinating across product, risk, architecture, cybersecurity, data, and enterprise tech teams.

The leader will oversee end-to-end lending tech delivery, including application intake, credit decisioning, loan origination, funding, servicing, and integrations, while ensuring regulatory