Senior Auto & Home Claims Specialist - Attorney-Represented

Liberty Mutual Group; Plano (TX); Hybrid; USD 61,000 - 126,000; Full time

Benefits offered by this job

Hybrid work arrangement

Annual leave accrual

Job summary

Liberty Mutual is seeking a Senior Claims Specialist for the Personal Lines Casualty Team. You will manage attorney-represented auto and homeowners claims, investigate coverage, negotiate settlements, and support policyholders with timely, quality service.

Hybrid work is available; on-site two days per month within 50 miles of a Liberty Mutual Claims office, or fully remote if located farther away. The role requires 1+ year of auto casualty experience and legal claim handling.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1+ year of Personal Lines Third-Party Auto Casualty experience.
• 1+ year attorney represented experience.
• Experience handling litigated third-party auto casualty claims.
• Experience handling UM/UIM claims.
• Ability to obtain proper licensing as required.

Responsibilities

• Manage, investigate, and resolve auto and homeowner claims.
• Prepare for trials, hearings, and conferences and report status.
• Communicate with policyholders, witnesses, and claimants to gather information.
• Ensure reserves adequacy and manage outside/in-house counsel billing.
• Support training and maintain reliable attendance during training.

Skills

Written communication

Oral communication

Interpersonal skills

Analytical thinking

Negotiation

Customer service

Education

Bachelor's degree

Job description

Liberty Mutual is seeking a Senior Claims Specialist for the Personal Lines Casualty Team. You will manage attorney-represented auto and homeowners claims, investigate coverage, negotiate settlements, and support policyholders with timely, quality service.

Hybrid work is available; on-site two days per month within 50 miles of a Liberty Mutual Claims office, or fully remote if located farther away. The role requires 1+ year of auto casualty experience and legal claim handling.