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Job summary
Puget Collision in Arvada, CO is seeking an Auto Collision Repair Estimator responsible for creating precise repair estimates, planning and managing insurer relationships. The role emphasizes profitability, adherence to DRP guidelines, and delivering clear customer communication throughout the repair process. A strong background in DRP writing and estimating systems is essential, with a focus on efficiency and quality.
Qualifications
I-CAR Pro-Level 1 certification is mandatory.
Minimum 3 years of DRP writing experience.
Strong relationships with insurance providers are crucial.
Proficient with Mitchell and CCC estimating systems.
Knowledge of OE standards and ADAS calibration processes.
Responsibilities
Prepare repair estimates and comprehensive repair plans per SOPs.
Greet customers and deliver professional service; assess needs.
Capture potential business from walk-ins/call-ins and insurance partnerships.
Prioritize jobs and expedite repairs for cycle time efficiency.
Inspect and evaluate damaged vehicles to create accurate estimates; verify repairs meet OE/ADAS standards.
Maintain accurate DRP records, notes, and customer communications.
Deliver vehicles, explain repairs and payment procedures, and collect final payments.
Skills
I-CAR Pro-Level 1
DRP writing
Insurance provider relations
Repair planning
Effective communication
Tools
Mitchell estimating systems
CCC estimating systems
DRP management systems
ERAC
Job description
Puget Collision in Arvada, CO is seeking an Auto Collision Repair Estimator responsible for creating precise repair estimates, planning and managing insurer relationships. The role emphasizes profitability, adherence to DRP guidelines, and delivering clear customer communication throughout the repair process. A strong background in DRP writing and estimating systems is essential, with a focus on efficiency and quality.