Senior Auto Claims Adjuster - Onsite Coppell, TX

AAA; Texas; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health coverage

401K match & pension

Tuition assistance

Floating holidays

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Coppell, TX is seeking a Claims Senior Auto Adjuster to support the Auto Claims Operation. This onsite role handles liability, property damage and other auto-related claims with established procedures and regulatory compliance.

Under limited supervision, you will investigate, evaluate, and negotiate settlements, coordinate with internal teams, and communicate with insureds and claimants to resolve cases efficiently. Overtime may be required.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience preferred.
• 1-3 years claims handling experience required.
• Working knowledge of claims administration best practices and procedures.
• Understanding of vehicle repair processes and procedures.
• Knowledge of fault assessment, negligence and subrogation principles required.
• Knowledge of Microsoft Office and claims software.

Responsibilities

• Communicate and interact with insureds and claimants; verify and explain benefits, coverages and process.
• Identify and obtain statements from insureds, claimants and witnesses; conduct investigations.
• Evaluate and negotiate within settlement authority to resolve claims; analyze damages and liability.
• Coordinate with internal and external departments as required.
• Respond quickly to customer needs and inquiries.
• Overtime and holiday hours may be required.

Skills

Communication skills

Oral and written communication

Interpersonal skills

Organization and planning

Analytical skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Claims software

Investigative tools

Job description

Auto Club Enterprises in Coppell, TX is seeking a Claims Senior Auto Adjuster to support the Auto Claims Operation. This onsite role handles liability, property damage and other auto-related claims with established procedures and regulatory compliance.

Under limited supervision, you will investigate, evaluate, and negotiate settlements, coordinate with internal teams, and communicate with insureds and claimants to resolve cases efficiently. Overtime may be required.