Entry-Level Auto Claims Adjuster: Investigate & Resolve

AAA Auto Club Enterprises; Costa Mesa (CA); On-site; USD 4,488,220 - 5,234,880; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

The Automobile Club of Southern California is seeking an entry-level claims professional to support the Auto Claims Operation by handling claims for material damage, property damage, and liability lines. You will assist with liability investigations, coverage evaluations, and settlements under defined procedures and moderate supervision.

The role emphasizes accuracy, customer service, and adherence to regulatory standards; candidates should have a related degree or equivalent experience, and may

Qualifications

• Bachelor's degree or equivalent combination of education and experience preferred.
• No prior claims experience.
• Knowledge of Microsoft Office suite and general computer software.
• Organization and planning recognition skills required.
• Oral and written communication skills required.
• Interpersonal skills required.
• Property and Casualty Insurance License, valid in selling state - Issued by State.
• May be required to obtain an Adjuster license as applicable in accordance with state law within 60 days.

Responsibilities

• Communicate and interact with a variety of individuals including insureds and claimants; verify and explain benefits, coverages, fault, and claims process.
• Conduct investigations to determine liability and damages; obtain statements from insureds, claimants, and witnesses.
• Evaluate and negotiate within settlement authority to resolve first- and third-party claims; review estimates and analyze claims.
• Coordinate with internal and external departments as required.
• Respond quickly to customer needs and inquiries.
• Overtime and holiday hours may be required.

Skills

Microsoft Office

Organization & planning

Oral & written communication

Interpersonal skills

Education

Bachelor's degree or equivalent combination of education and experience

Tools

Claims handling software

Job description

The Automobile Club of Southern California is seeking an entry-level claims professional to support the Auto Claims Operation by handling claims for material damage, property damage, and liability lines. You will assist with liability investigations, coverage evaluations, and settlements under defined procedures and moderate supervision.

The role emphasizes accuracy, customer service, and adherence to regulatory standards; candidates should have a related degree or equivalent experience, and may