Senior Audio Operations & QC Coordinator

Rentex Computer & Audio Visual Rentals; Anaheim (CA); On-site; USD 55,000 - 57,000; Full time

Job summary

Rentex is a national provider of professional audio, video, and computer rentals serving production companies and events. Based in Anaheim, CA, we seek an Audio Operations specialist to support day-to-day tasks, assist with inventory and repairs, and collaborate with the national product manager on exciting audio projects.

In this role you will provide 24/7 end-user support, help manage inventory, and contribute to guides and training for new gear. Some travel may be required.

Qualifications

• Experience allocating parts to repair audio equipment.
• Excellent written and verbal communication with vendors for parts and accessories purchases.
• 5+ years of field experience in the audio discipline within live entertainment environments; High school diploma minimum.

Responsibilities

• Collaborate with the National Product Manager of Audio on daily tasks and longer-term projects.
• Provide 24/7 end-user technical support as part of Rentex system.
• Monitor national inventory to ensure repairs and replacements are serviced promptly.
• Source economical parts from reputable suppliers for repairs.
• Integrate new inventory into the control system with asset IDs, kits, barcodes, photos, and documentation.
• Update QC guides and create guides for new audio gear.
• Update substitutions and accessories as new products are added.
• Deliver or coordinate product training on setup and best practices; maintain quick-start guides and firmware notes.

Skills

Parts allocation

Vendor communication

Field audio experience

Education

High school diploma

Tools

Inventory systems

Barcoding workflows

Dante Level 2+

Job description

Rentex is a national provider of professional audio, video, and computer rentals serving production companies and events. Based in Anaheim, CA, we seek an Audio Operations specialist to support day-to-day tasks, assist with inventory and repairs, and collaborate with the national product manager on exciting audio projects.

In this role you will provide 24/7 end-user support, help manage inventory, and contribute to guides and training for new gear. Some travel may be required.