Senior Atlassian Service Desk Analyst

ECS Corporate Services; Arlington (VA); Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

US Citizenship

DHS Public Trust

Bachelor's degree required

Job summary

ECS Corporate Services in the United States seeks a Senior Atlassian Service Desk Analyst to work remotely within a growth-focused team. You will communicate clearly, perform business analysis, create reports, and drive stakeholder engagement across projects.

The role requires seven years in systems analysis, a bachelor’s degree, and proficiency with MS Office, Jira, and Confluence. This is a fully remote, full-time opportunity with competitive compensation.

Qualifications

• Seven years of experience in systems analysis and design of information systems programs.
• Experience communicating and presenting to stakeholders with clear narratives.
• Proficiency in Microsoft Office and Atlassian tools Jira and Confluence.

Responsibilities

• Provide verbal and written communications with stakeholders.
• Conduct business analysis and develop compelling reports.
• Facilitate stakeholder outreach and engagement throughout programmes.

Skills

Verbal communication

Written communication

Data synthesis

Reporting

Stakeholder engagement

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

ECS is seeking a Senior Atlassian Service Desk Analyst to work remotely . ECS is searching for a passionate and driven Senior Atlassian Service Desk Analyst who enjoys working within a dynamic and growth-oriented team. The Senior Atlassian Service Desk Analyst is responsible for verbal and written communications, business analysis, reporting and facilitates stakeholder outreach and engagement. The ideal candidate is skilled in synthesizing data and information into compelling reports that effectively convey the intended narrative and engage stakeholders.

Salary Range: $90,000-$110,000

General Description of Benefits

• US Citizenship
• Ability to gain DHS Public Trust
• Bachelor's degree
• Minimum of seven (7) years' experience in systems analysis and design of information systems programs
• Proficient in MS Office, Jira and Confluence