Sr. Business Analyst

ECS Corporate Services; Fairfax (VA); Remote; USD 110,000 - 145,000; Full time

Job summary

ECS Corporate Services is seeking a Sr. Business Analyst to work remotely, supporting DHS initiatives in building low-code applications and facilitating Agile processes.

The role involves requirements gathering, documentation, cross-team coordination, and creating comprehensive materials for stakeholders in a fast-paced environment. The ideal candidate has at least 10 years of experience in systems analysis, strong communication skills, and proficiency with Jira/Confluence.

Qualifications

• Bachelor's degree in a relevant field.
• 10+ years of work experience in business analysis or systems analysis.
• Experience with SDLC and requirements gathering.

Responsibilities

• Evaluate program materials and develop innovative approaches for improvement.
• Document and analyze business and functional requirements for process maps and technical specs.
• Create project schedules with dependencies and definitions of done for weekly stakeholder briefings.
• Develop documentation including system diagrams, concepts of operations, and monthly status reports.
• Support creation of briefings, agendas, and training materials for DHS stakeholders.
• Create high-level briefings and communications for customers, management, and executives.
• Gather information from subject matter experts to develop procedures and technical documentation.
• Manage change and configuration processes and track specific changes requested by the team.
• Use Jira/Confluence to track project work and document information for the team and users.
• Maintain reference materials and ensure accuracy of documentation.
• Research and write new content, collaborating with team members on project requirements.
• Collaborate with developers and support leads to identify repositories and optimize information presentation and user experience.
• Develop content in alternative media forms for maximum usability with a consistent voice.

Skills

Business analysis

Requirements gathering

Agile methods

Stakeholder communication

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

ECS is seeking a Sr. Business Analyst to work remotely. We are currently seeking an innovative, meticulous, and communicative Senior Business Analyst to join our team in the Washington DC area or remotely. In support of DHS this analyst will assist with research and gathering requirements to build custom low code applications that will be used across the department to share information and streamline processes. As the team continues to expand its team and customer base, the senior business analyst will be expected to assist with Agile processes/meetings, perform cross team coordination, and investigate and present on new technologies and initiatives.

About the Job

• Evaluate program materials and develop innovative approaches for improvement
• Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements
• Create project schedules with dependencies and clear definitions of done that can be briefed out weekly to stakeholders
• Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams, concepts of operations, monthly status reports
• Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various DHS stakeholders.
• Create high-level briefings and communications materials for customers, management, and executive stakeholders
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Create and maintain process for Change & Configuration Management, including managing the specific changes as requested by the team
• Leverage Atlassian Suite (Jira/Confluence) to track project work and document information for the internal team and end users.
• Develop and maintain detailed records of appropriate reference materials
• Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for information presentation and user experience
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Salary Range: $110,000-$145,000

General Description of Benefits

• Must be a US Citizen
• Must be able to obtain a Public Trust
• A Bachelors degree in an appropriate field
• Minimum of 10 years of work experience
• 5 years of experience in systems analysis and design of information systems programs and related business processes (SDLC)
• Experience coordinating and driving teams to deliver complex technical implementations and systems integrations projects
• Experience gathering end user requirements and understanding business needs to implement a streamlined customer experience solution
• Experience working with fast paced teams using Agile processes
• Excellent communication skills, both written and verbal