Global Atlassian Platform Architect

Winsupply Inc.; Moraine (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Winsupply is seeking an experienced Atlassian Administrator to oversee and optimize our Atlassian cloud ecosystem (Jira Software, Jira Service Management, Confluence, Loom). You will manage user provisioning, security, and integrations with Okta, GitHub, GitLab, Jenkins, and Datadog to support software development and business operations.

You will design complex workflows, automate processes with JQL, and lead platform migrations as Winsupply scales.

Qualifications

• 2-5+ years of hands-on Jira Software, Jira Service Management, and Confluence administration in an enterprise environment.
• Deep understanding of Atlassian Cloud, JQL, automation rules, and scheme configurations.
• Strong ITIL/ITSM practices as applied to Jira Service Management.
• Familiarity with Agile mapping of Scrum/Kanban to Jira configurations.
• REST APIs experience and basic scripting (Python/JSON) for automations.
• Active Atlassian Certifications preferred (ACP-120/ACP-610, ACP-200/ACP-610).

Responsibilities

• Serve as global administrator for Jira Software, JSM, Confluence, and Loom.
• Audit workflows, standardize configurations, and manage user provisioning.
• Leverage Okta and Atlassian Guard for SSO and SCIM provisioning.
• Integrate with GitHub/GitLab/Jenkins/Datadog via webhooks and REST APIs.
• Lead migrations, upgrades, and platform consolidation as Winsupply scales.
• Develop custom Jira/workflow projects, permissions, screens, and notifications.
• Configure JSM routing, SLAs, queues, and customer portals.
• Create Atlassian automations and complex JQL queries for dashboards.
• Manage Loom workspace and video retention policies; provide internal support.
• Create training materials and drive user adoption across departments.

Skills

Jira Admin

Confluence Admin

Jira Service Management

ITIL/ITSM

Agile (Scrum/Kanban)

REST APIs

Python scripting

Education

Bachelor’s degree or equivalent

Tools

Tempo add-ons

Okta

GitHub

GitLab

Jenkins

Datadog

Loom

Job description

Winsupply is seeking an experienced Atlassian Administrator to oversee and optimize our Atlassian cloud ecosystem (Jira Software, Jira Service Management, Confluence, Loom). You will manage user provisioning, security, and integrations with Okta, GitHub, GitLab, Jenkins, and Datadog to support software development and business operations.

You will design complex workflows, automate processes with JQL, and lead platform migrations as Winsupply scales.