Senior Associate - Product Manager Payments

Testing Site - JPMC; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Chase seeks a Senior Associate of Product in Payments to help conceptualize the next generation of fintech payment platforms and design seamless customer journeys for digital payments.

You will lead startup‑like efforts within a large organization, drive product thinking, and partner with engineering, design, and analytics to deliver scalable payment experiences for millions of customers.

Qualifications

• Experience in financial services or product management in fintech
• Strong knowledge of APIs and engineering practices
• Ability to drive product vision from 0-1 and scale platforms

Responsibilities

• Collaborate with Product, Technology, Design and Analytics to develop product strategies from 0-1
• Define product goals and KPIs and translate into user stories
• Work with developers and testers to translate requirements into technical designs and tests
• Conduct pre-release reviews to certify production readiness
• Manage backlog and support agile delivery, launches and go‑to‑market
• Monitor performance and scope enhancements with remediation plans
• Collaborate across Risk, Controls, Legal, Compliance for governance

Skills

Product management

Payments

Agile methodologies

Stakeholder management

Cross-functional collaboration

APIs

Communication

Education

Bachelor's or Master's in CS/Engineering/Business

Job description

Do you love conceptualizing and building innovative products? Are you energized about creating fintech platforms that fuel the next wave of growth in payments? Then join our team, where talented product leaders are revolutionizing payment experiences and promoting the expansion of digital payments.

As a Senior Associate of Product within the payments team, you will conceptualize the next generation of payment platforms, drive innovative thinking and build seamless customer journeys that become the foundation of Chase digital payment experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies and a strong inclination for innovative thinking. We are looking for product owners who lead with product thinking and aren’t afraid to dive into technical detail, who can take responsibility for driving development, monitoring performance and scaling to millions of customers while fostering a culture of innovation, learning and collaboration.

Job Responsibilities:

• Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1
• Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the development team and other stakeholders
• Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
• Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
• Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities, and skills:

• 3+ years of experience in financial services and/or product management
• Experience in online payments including digital wallets, card payments and money movement
• Experience enabling change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers
• Passion for understanding customer needs and demonstrated ability to build scalable platforms
• Ability to think strategically while maintaining relentless attention to the details required to ensure successful execution
• Outstanding verbal and written communication
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Proven track record of managing risk and controls
• Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study

Preferred qualifications, capabilities, and skills:

Candidates with Fintech background or payment platform experience shall be preferred