Executive Director – Product Leader Payments Platform

Testing Site - JPMC; New York (NY); Sur place; USD 200 000 - 260 000; Plein temps

Résumé du poste

JPMorgan Chase is seeking an Executive Director of Product within the Card and Connected Commerce organization to shape the next generation of payment platforms and seamless customer experiences for Chase digital payments and commerce.

You will define the vision, hire and lead a team of product managers, and partner across Technology, Design, and Analytics to drive end-to-end product development in a highly matrixed environment.

Qualifications

• 10+ years of experience in financial services and product management.
• Experience in online payments and partner management.
• Experience driving change within large, matrixed organizations and managing stakeholders across functions.
• Passion for understanding customer needs and building scalable platforms.

Responsabilités

• Define the vision and strategy for the product line.
• Conceptualize and create platforms and products from 0-1, including build and scale.
• Hire and lead a team of product managers; foster motivation and collaboration.
• Manage executive stakeholder relationships and communicate updates on strategy, progress and performance.
• Partner with Technology, Design, and Analytics to lead product development.
• Define features and write clear requirements for engineering.
• Monitor progress, scope improvements, and remediation plans when needed.
• Manage product backlog, production support, and prioritization.
• Plan quarterly and yearly roadmaps with cross-domain stakeholders.
• Collaborate with Risk, Controls, Legal, and Compliance to ensure strong risk management.

Connaissances

Product leadership

Stakeholder management

APIs

Agile methodologies

Strategic thinking

Communication

Risk & controls

Financial services experience

Team building

Formation

Bachelor's or Master's in CS/Engineering/Business or related field

Description du poste

Do you love improving the lives of millions of customers and building innovative products on the latest tech stack? Join us in the Card and Connected Commerce organization, where talented product leaders are transforming buying and selling experiences and promoting growth in digital payments.

As an Executive Director of Product and leader in the Card and Connected Commerce organization, you will conceptualize the next generation of payment platforms, promote innovative thinking and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences.

Job responsibilities:

• Define the vision and strategy for the product line
• Conceptualize and create platforms and products from 0-1, including driving build and scale
• Hire and lead a team of product managers; foster an environment of motivation and collaboration
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts
• Define features and communicate requirements to engineering in clearly written documentation
• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Manage product backlog, production support, issue & defect resolution and prioritization
• Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

• 10+ years of experience in financial services and product management
• Experience in online payments, money movement and partner management
• Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions
• Passion for understanding customer needs and demonstrated ability to build scalable platforms
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Outstanding verbal and written communication
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Proven track record of managing risk and controls
• Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study

Preferred qualifications, capabilities and skills:

• Candidates with Fintech background or payment platform experience shall be preferred