Vice President, Product Delivery Manager

Testing Site - JPMC; New York (NY); On-site; USD 140,000 - 200,000; Full time

Job summary

JPMorgan Chase in New York seeks a Product Delivery Manager for the Proprietary Wallets team. You will drive 0-1 development efforts, coordinate cross-organizational delivery, and lead feature delivery with a customer-focused mindset.

You will report on progress, dependencies, and risks to executives, collaborating with Product Owners, Engineering Leads, Design and Analytics to align with business objectives and regulatory requirements.

Qualifications

• 7+ years of project and/or program management experience.
• Expert in JIRA/Jira Align and Confluence.
• Proven ability to collaborate with cross-functional teams and drive decisions.
• Strong knowledge of engineering practices and Agile product development lifecycle.
• Experience delivering industry-first products and continuous improvement.
• Proficiency with PowerPoint, Project, Excel.

Responsibilities

• Communicate portfolio progress and risks through executive reports.
• Manage intake, dependencies and risks across the delivery life cycle.
• Leverage storytelling and insights to report results and focus areas.
• Navigate matrixed organizations and escalate as needed.
• Ensure accurate data in systems of record (e.g., JIRA).
• Collaborate with product owners, engineering leads, design, analytics in ceremonies.
• Drive continuous improvement to reduce waste and boost agility across the portfolio.
• Maintain knowledge of product vision, roadmap, and implementation details.
• Coordinate cross-functional ceremonies to confirm scope and timing.
• Partner with Agility Leads to improve enterprise delivery efficiency.
• Handle intake requests after vetting prioritization and dependencies.
• Facilitate Legal, Risk, Compliance and Controls communications and approvals.

Skills

7+ years experience in PM/Program Mgmt

JIRA / Jira Align

Confluence

Agile methodologies

Cross-functional collaboration

Product delivery leadership

Storytelling with metrics

PowerPoint / Excel / Project

Education

Bachelor’s degree in a relevant field

Tools

JIRA

Jira Align

Confluence

PowerPoint

Project

Excel

Job description

Do you love improving the lives of millions of customers and merchants by building innovative products? Are you excited about creating a fintech platform that fuels the next wave of growth in payments? Join the Proprietary Wallets team, where talented product leaders are revolutionizing payment experiences and promoting the expansion of digital payments.

The Proprietary Wallets organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We’re transforming the buying and selling experiences for millions of our customer and nurturing the growth of digital payments.

As a Product Delivery Manager in Connected Commerce on the Proprietary Wallets team, you will help build the next generation of payment platforms that become the foundation of Chase digital payments and commerce experiences. We’re looking for someone who is customer obsessed, has strong experience leading 0-1 development efforts in large companies, and a strong inclination for innovative thinking. We are looking for a product delivery leader who will drive the successful completion of product feature delivery, proactively identify and manage dependencies, and coordinate cross-organizational impacts.

Job responsibilities

• Communicate product portfolio’s progress and elevate risks to all stakeholders through executive level reporting such as Monthly Business Reviews and Executive Management Reviews

• Assess and help manage intake, key dependencies and risks across the product delivery life cycle

• Leverage storytelling and delivery insights to communicate results, upcoming focus areas and key risks in a compelling manner aligned with business objectives

• Have the ability to navigate highly matrixed organization and escalat where issues when needed

• Provides accountability for clean, accurate data into systems of record (e.g. JIRA, JIRA Align)

• Work with Agility Office to scale best practices and standards within the portfolio

• Manage agile metrics for the team by leading team reviews, quarterly planning, ongoing reporting, and development of interpretive commentary to accompany metrics

• Maintain deep knowledge of area product vision, strategy, roadmap, technical implementation, operations, and reporting

• Collaborate with Product Owners, Agility Leads, Engineering Leads, Design, & Analytics teams in ceremonies to confirm impacts and scope, sprint sequencing, and delivery against committed timelines

• Partner with the Agility Leads in driving continuous improvement across Enterprise/ Line of business (LOB) to reduce waste, drive efficiencies, and improve the overall effectiveness of agile

• Manage intake requests after items have been vetted for the product and its prioritization, key dependencies and risks across the product delivery life cycle
• Facilitate Legal, Risk, Compliance and Controls communication forum, approval processes, monthly reporting, audit compliance and decisions needed

Required qualifications, capabilities, and skills

• 7+ years of experience in project and/or program management with demonstrated ability to execute operational management and change readiness activities

• Expert in JIRA / Jira Align, and Confluence

• Proven success in collaborating with cross-functional teams, influencing stakeholders (e.g., heads of product, engineer leaders) and driving informed decisions

• Strong knowledge of engineering practices, and the product development lifecycle using Agile methodologies and metrics to shape and lead delivery

• Strong understanding of product delivery and a proven track record of implementing continuous improvement processes

• Experience working with industry-first products that are being actively designed, developed, and implemented

• Proficiency in collaboration and communication tools such as Microsoft PowerPoint, Project, Excel

• Bachelor’s degree in a relevant field of study

Preferred qualifications, capabilities, and skills

• Experience in digital payments including mobile wallets, online checkout, BNPL, pay with points