Vice President, Product Manager - Payments

Testing Site - JPMC; New York (NY); Hybrid; USD 170,000 - 260,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Vice President, Product Manager to drive payments platforms from ideation to production, guiding cross-functional teams to deliver scalable payment solutions that meet customer needs and operate reliably at scale.

You will lead product delivery, define KPIs, and work with engineering, design, and analytics to translate requirements into actionable plans, while ensuring risk controls and QA processes are embedded in the development lifecycle.

Qualifications

• 7+ years of experience in financial services and/or product management.
• Experience enabling change within large, highly matrixed organizations across multiple functions (engineering, architecture, design).
• Passion for understanding customer needs and building scalable platforms.
• Ability to think strategically while ensuring execution details.
• Outstanding verbal and written communication.
• Strong knowledge of APIs, engineering practices, and Agile product development lifecycle.
• Proven track record of managing risk and controls.
• Bachelor's or Master's in Computer Science, Engineering, Business Administration or comparable field.

Responsibilities

• Collaborate with Product, Technology, Design and Analytics to develop and deliver product/platform strategies from 0-1.
• Own and manage the product delivery lifecycle from ideation to production.
• Define product goals and KPIs to translate into user stories and process flows.
• Work with developers and testers to translate requirements into designs, test plans and scripts.
• Conduct pre-release reviews including regression testing and QA for production readiness.
• Manage product backlog creation and grooming; support agile delivery and GTM efforts.
• Monitor performance against goals and plan enhancements with remediation.
• Collaborate with Risk, Controls, Legal, Compliance to ensure strong risk controls.

Skills

Product ownership

Agile methodologies

Cross-functional leadership

Stakeholder management

Strategic thinking

Excellent communication

Customer-centric

Education

Bachelor's or Master's in CS/Engineering/Business

Job description

Are you passionate about bringing innovative payment products to market through hands-on execution? Join our team and make a direct impact by ensuring products are launched on time, meet customer needs, and operate reliably at scale.

As a Vice President, Product Manager within the Payments team, you will play a pivotal role in delivering high-quality payment solutions by guiding cross-functional teams through the full product lifecycle. You will conceptualize the next generation of payment platforms, drive innovative thinking, and build seamless customer journeys that are the foundation of Chase digital payment experiences. We are looking for product owners who lead with product thinking and aren’t afraid to dive into technical detail, who can take responsibility for driving development, monitoring performance and scaling to millions of customers while fostering a culture of innovation, learning and collaboration.

Job Responsibilities:

• Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1

• Own and manage the product delivery lifecycle from ideation to production.

• Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the development team and other stakeholders

• Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs

• Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready

• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization

• Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed

• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities, and skills:

• 7+ years of experience in financial services and/or product management

• Experience enabling change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers

• Passion for understanding customer needs and demonstrated ability to build scalable platforms

• Ability to think strategically while maintaining relentless attention to the details required to ensure successful execution

• Outstanding verbal and written communication

• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies

• Proven track record of managing risk and controls

• Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study

Preferred qualifications, capabilities, and skills:

• Strong preference for experience in online payments including but not limited to digital wallets, payment processing, money movement, and adjacent products.

• Candidates with Fintech background or payment platform experience shall be preferred