Senior Associate, Global Business Visa Advisory

Vialto; Austin (TX); À distance; USD 50 000 - 80 000; Plein temps

Résumé du poste

Vialto's U.S. Consular Services team seeks a Senior Associate to manage business visa and consular matters from assessment to completion, delivering consultative guidance and exceptional client service.

You will collaborate with clients, embassies, consulates, and global colleagues to support outcomes, expand advisory responsibilities, and grow leadership in a dynamic, remote-friendly environment.

Qualifications

• 3–6 years of directly relevant business visa experience.
• Hands-on experience preparing and managing business visa applications.
• Strong case management experience from initiation to completion.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating across global teams.

Responsabilités

• Manage an active portfolio of business visa and consular matters from initiation through completion.
• Assess visa requirements and provide guidance based on traveler circumstances.
• Prepare, coordinate, review, and monitor business visa applications and supporting documentation.
• Serve as a point of contact for clients, providing timely updates, issue resolution, and proactive guidance throughout the case lifecycle.
• Coordinate visa appointment scheduling and consular processing activities.
• Liaise directly with embassies and consulates to support business visa and consular matters.
• Partner with Vialto colleagues globally to support cross-border business visa and consular services.
• Monitor government and consular updates and communicate relevant changes internally and externally.
• Maintain accurate case records and adhere to Vialto quality standards and operational procedures.
• Provide technical guidance, coaching, and quality review support to junior team members.
• Support larger client projects and contribute to process improvements and operational excellence initiatives.
• Contribute to client advisory discussions and help strengthen long-term client relationships through a consultative service approach.

Connaissances

Business visa

Case management

Client service

Communication

Description du poste

Vialto's U.S. Consular Services team seeks a Senior Associate to manage business visa and consular matters from assessment to completion, delivering consultative guidance and exceptional client service.

You will collaborate with clients, embassies, consulates, and global colleagues to support outcomes, expand advisory responsibilities, and grow leadership in a dynamic, remote-friendly environment.