Senior Associate, Desktop Engineering

Geller; New York (NY); On-site; USD 200,000 - 245,000; Full time

Benefits offered by this job

Medical benefits

Bonus potential

Job summary

Geller in New York is seeking an experienced Desktop Engineering Professional to design and deploy desktop images, configurations, and software packages. You will manage endpoint tools (SCCM, Intune, JAMF) for patching and compliance and develop automation scripts for provisioning and support.

The role includes Tier 3 support, complex issue analysis, and cross-functional collaboration. The ideal candidate has 5+ years in desktop engineering, proficiency in Windows/macOS, AD, and Group Policy,

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in desktop engineering or end-user computing.
• Proficiency in Windows and macOS environments, Active Directory, and Group Policy.
• Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).
• Strong scripting skills (e.g., PowerShell, Bash).
• Excellent analytical and communication skills.

Responsibilities

• Design and deploy desktop images, configurations, and software packages.
• Manage endpoint management tools (e.g., SCCM, Intune, JAMF) for patching, updates, and compliance.
• Develop and maintain automation scripts for desktop provisioning and support. Support & Troubleshooting
• Provide Tier 3 support for escalated desktop issues.
• Analyze and resolve complex hardware, software, and network problems.
• Collaborate with help desk and infrastructure teams to ensure seamless support. Security & Compliance
• Ensure desktop environments comply with security policies and standards.
• Implement endpoint protection, encryption, and vulnerability remediation.
• Support audits and reporting related to desktop infrastructure.
• Project & Collaboration
• Participate in IT projects involving desktop upgrades, migrations, and rollouts.
• Work with cross-functional teams to support business and technology initiatives.
• Document engineering processes, configurations, and troubleshooting guides.

Skills

Analytical skills

Communication skills

Scripting

Collaboration

Troubleshooting

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

SCCM

Intune

JAMF

Active Directory

Group Policy

PowerShell

Bash

Job description

• Design and deploy desktop images, configurations, and software packages.
• Manage endpoint management tools (e.g., SCCM, Intune, JAMF) for patching, updates, and compliance.
• Develop and maintain automation scripts for desktop provisioning and support. Support & Troubleshooting
• Provide Tier 3 support for escalated desktop issues.
• Analyze and resolve complex hardware, software, and network problems.
• Collaborate with help desk and infrastructure teams to ensure seamless support. Security & Compliance
• Ensure desktop environments comply with security policies and standards.
• Implement endpoint protection, encryption, and vulnerability remediation.
• Support audits and reporting related to desktop infrastructure.
• Project & Collaboration
• Participate in IT projects involving desktop upgrades, migrations, and rollouts.
• Work with cross-functional teams to support business and technology initiatives.
• Document engineering processes, configurations, and troubleshooting guides. Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in desktop engineering or end-user computing.
• Proficiency in Windows and macOS environments, Active Directory, and Group Policy.
• Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).
• Excellent analytical and communication skills.
• Desktop image and configuration management
• Endpoint security and compliance
• Scripting and automation
• Troubleshooting and technical support
• Collaboration and documentation
• Project participation and execution
  

Key Responsibilities: Engineering & Implementation

• Design and deploy desktop images, configurations, and software packages.
• Manage endpoint management tools (e.g., SCCM, Intune, JAMF) for patching, updates, and compliance.
• Develop and maintain automation scripts for desktop provisioning and support. Support & Troubleshooting
• Provide Tier 3 support for escalated desktop issues.
• Analyze and resolve complex hardware, software, and network problems.
• Collaborate with help desk and infrastructure teams to ensure seamless support. Security & Compliance
• Ensure desktop environments comply with security policies and standards.
• Implement endpoint protection, encryption, and vulnerability remediation.
• Support audits and reporting related to desktop infrastructure.
• Project & Collaboration
• Participate in IT projects involving desktop upgrades, migrations, and rollouts.
• Work with cross-functional teams to support business and technology initiatives.
• Document engineering processes, configurations, and troubleshooting guides. Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in desktop engineering or end-user computing.
• Proficiency in Windows and macOS environments, Active Directory, and Group Policy.
• Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).
• Strong scripting skills (e.g., PowerShell, Bash).
• Excellent analytical and communication skills.
• Desktop image and configuration management
• Endpoint security and compliance
• Scripting and automation
• Troubleshooting and technical support
• Collaboration and documentation
• Project participation and execution
  

The Base Salary Range For This Position Is $200,000 - $245,000

Base pay offered may vary depending on job-related knowledge, skills, and experience. The total compensation package includes medical, dental, vision, financial, and other benefits as well as the potential for an annual bonus consideration.