Senior Desktop Engineer

Talener; New York (NY); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits package

Job summary

Talener is seeking a Senior Desktop Engineer to support a large enterprise professional services environment in New York, NY, with a hybrid onsite/onsite model.

You will own the endpoint lifecycle, automate with PowerShell, and collaborate with infrastructure, security, and IT operations to ensure high availability and secure workstation environments.

Qualifications

• 5+ years of experience in desktop engineering or endpoint management.
• Strong experience with Windows desktop environments and device management technologies.
• Proficiency with PowerShell scripting for automation, reporting, and systems management.
• Experience providing Tier 3 support to executive stakeholders.
• Bachelor's degree in Information Technology, Computer Science, or related field preferred.

Responsibilities

• Manage the full endpoint lifecycle, including provisioning, deployment, compliance, updates, and retirement of enterprise desktop environments.
• Administer and support modern endpoint management technologies, including Microsoft Intune, Microsoft 365, and related endpoint management solutions.
• Deploy software packages, operating system updates, security patches, and configuration baselines across a distributed user base.
• Develop and maintain PowerShell automation to streamline endpoint administration, reporting, and operational processes.
• Implement and maintain endpoint security controls, configuration policies, compliance standards, and device management frameworks.
• Monitor endpoint health, performance, and compliance while proactively addressing issues impacting user experience.
• Serve as a senior escalation resource for complex desktop, hardware, operating system, and endpoint management challenges.
• Partner with infrastructure, security, and support teams to enhance desktop engineering standards, operational efficiency, and user productivity.
• Maintain technical documentation, operational procedures, and knowledge resources related to endpoint technologies and desktop systems.

Skills

5+ years experience

Windows desktop experience

Intune and M365

PowerShell automation

Tier 3 support

Endpoint management

Education

Bachelor's degree in IT/CS or related

Tools

Litera applications

Microsoft Intune

Microsoft 365

Group Policy

Job description

We are seeking a Senior Desktop Engineer to support a sophisticated enterprise technology environment for a highly regarded professional services organization. This is a full-time position focused on modern endpoint management, desktop engineering, automation, and end-user computing infrastructure. The ideal candidate will bring deep expertise across Microsoft endpoint technologies, desktop lifecycle management, and enterprise-scale support while serving as a technical escalation point for complex workstation and endpoint-related initiatives. U.S. work authorization is required. No visa sponsorship is available at this time.

Responsibilities

• Manage the full endpoint lifecycle, including provisioning, deployment, compliance, updates, and retirement of enterprise desktop environments
• Administer and support modern endpoint management technologies, including Microsoft Intune, Microsoft 365, and related endpoint management solutions
• Deploy software packages, operating system updates, security patches, and configuration baselines across a distributed user base
• Develop and maintain PowerShell automation to streamline endpoint administration, reporting, and operational processes
• Implement and maintain endpoint security controls, configuration policies, compliance standards, and device management frameworks
• Monitor endpoint health, performance, and compliance while proactively addressing issues impacting user experience
• Serve as a senior escalation resource for complex desktop, hardware, operating system, and endpoint management challenges
• Partner with infrastructure, security, and support teams to enhance desktop engineering standards, operational efficiency, and user productivity
• Maintain technical documentation, operational procedures, and knowledge resources related to endpoint technologies and desktop systems

Required Skills & Experience

• 5+ years of experience in desktop engineering, endpoint management, systems administration, or a similar infrastructure-focused role
• Strong expertise supporting Windows desktop environments, endpoint configuration, software deployment, and device management technologies
• Hands-on experience administering Microsoft Intune, Microsoft 365, Group Policy, endpoint security policies, and modern device management platforms
• Experience supporting Litera applications and related desktop technologies within a professional services or enterprise environment is required
• Proficiency developing PowerShell scripts for automation, reporting, and systems management activities
• Demonstrated experience providing Tier 3 support to executive stakeholders, including senior leadership and other high-profile end users, is required
• Experience troubleshooting complex endpoint, workstation, hardware, application, and user experience issues within enterprise environments
• Strong analytical and problem-solving skills with the ability to work independently on technical initiatives
• Excellent communication skills and the ability to collaborate effectively with both technical teams and business stakeholders
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred

Compensation

Base Salary: Approximately $170,000 – $190,000, depending on location, experience, and overall qualifications

• Additional discretionary bonus opportunity and comprehensive benefits package

Additional Information

• Hybrid work arrangement with regular onsite presence required in either New York City or Boston
• Opportunity to support a large-scale, enterprise technology environment with significant investment in modern endpoint technologies
• Position offers exposure to strategic desktop engineering initiatives, automation projects, and enterprise endpoint modernization efforts
• Must be authorized to work in the United States. No visa sponsorship is available at this time