Senior Associate, Desktop Engineering

Geller & Company; New York (NY); On-site; USD 200,000 - 245,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Annual bonus potential

Financial benefits

Job summary

Geller & Company is seeking an experienced Desktop Engineer in New York to design, deploy, and manage desktop images, configurations, and software packages. You will oversee SCCM/Intune/JAMF for patching, updates, and compliance, while developing automation scripts for provisioning and support.

The role requires 5+ years in desktop engineering, strong scripting (PowerShell, Bash), and solid knowledge of Windows and macOS, Active Directory, and Group Policy.

Qualifications

• 5+ years of experience in desktop engineering or end-user computing.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proficiency with Windows and macOS environments, Active Directory, and Group Policy.
• Experience with endpoint management tools (SCCM, Intune, JAMF).
• Strong scripting skills (PowerShell, Bash).
• Excellent analytical and communication skills.

Responsibilities

• Design and deploy desktop images, configurations, and software packages.
• Manage endpoint management tools for patching, updates, and compliance.
• Develop and maintain automation scripts for desktop provisioning and support.
• Provide Tier 3 support for escalated desktop issues.
• Analyze and resolve complex hardware, software, and network problems.
• Collaborate with help desk and infrastructure teams to ensure seamless support.
• Participate in IT projects involving desktop upgrades, migrations, and rollouts.
• Document engineering processes, configurations, and troubleshooting guides.

Skills

Desktop image management

Endpoint scripting

Windows/macOS proficiency

Active Directory & Group Policy

PowerShell/Bash scripting

Education

Bachelor’s degree in IT or related field

Tools

SCCM

Intune

JAMF

Job description

Key Responsibilities

• Design and deploy desktop images, configurations, and software packages.
• Manage endpoint management tools (e.g., SCCM, Intune, JAMF) for patching, updates, and compliance.
• Develop and maintain automation scripts for desktop provisioning and support.

Support & Troubleshooting

• Provide Tier 3 support for escalated desktop issues.
• Analyze and resolve complex hardware, software, and network problems.
• Collaborate with help desk and infrastructure teams to ensure seamless support.

Security & Compliance

• Ensure desktop environments comply with security policies and standards.
• Implement endpoint protection, encryption, and vulnerability remediation.
• Support audits and reporting related to desktop infrastructure.

Project & Collaboration

• Participate in IT projects involving desktop upgrades, migrations, and rollouts.
• Work with cross-functional teams to support business and technology initiatives.
• Document engineering processes, configurations, and troubleshooting guides.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in desktop engineering or end-user computing.
• Proficiency in Windows and macOS environments, Active Directory, and Group Policy.
• Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).
• Strong scripting skills (e.g., PowerShell, Bash).
• Excellent analytical and communication skills.

Skills

• Desktop image and configuration management
• Endpoint security and compliance
• Scripting and automation
• Troubleshooting and technical support
• Collaboration and documentation
• Project participation and execution

The base salary range for this position is: $200,000 - $245,000

Base pay offered may vary depending on job-related knowledge, skills, and experience.

The total compensation package includes medical, dental, vision, financial, and other benefits as well as the potential for an annual bonus consideration.