Senior Associate, Client Analytics & Data Storytelling

Veeva Systems, Inc.; New York (NY); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic lif

Flexible PTO and holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. is seeking an experienced Senior Associate to join the Crossix Client Analytics Services team. You will bridge product capabilities with client goals, partnering with agencies and brands to ensure fast, valuable deliveries.

You'll drive customer meetings, analyze data, and tell a clear data-driven story that informs marketing decisions. This role offers flexible work options and opportunities across a global leader in life sciences cloud software.

Qualifications

• 3+ years in an analytical and customer-facing role.
• Proven ability to support customer relationships and communicate with external partners.
• Experience working with data and navigating problems using data.
• Strong critical thinking skills and the ability to troubleshoot complex results.
• Exceptional organizational skills and rigorous attention to detail.
• Willingness to travel to key customer meetings.

Responsibilities

• Manage the day-to-day flow of customer success from post-sale setup through renewal.
• Lead agency and customer meetings, presenting findings independently.
• Use the Crossix Measurement Suite to interpret data and build actionable narratives for marketing decisions.
• Oversee delivery timelines and milestones, providing feedback to ensure on-time deliveries.
• Collaborate across teams to troubleshoot complex results and answer core business questions.

Skills

Analytical mindset

Customer-facing

Data-driven

Detail oriented

Travel willing

Communication with partners

Crossix Measurement Suite

Tools

Crossix Measurement Suite

Job description

Veeva Systems, Inc. is seeking an experienced Senior Associate to join the Crossix Client Analytics Services team. You will bridge product capabilities with client goals, partnering with agencies and brands to ensure fast, valuable deliveries.

You'll drive customer meetings, analyze data, and tell a clear data-driven story that informs marketing decisions. This role offers flexible work options and opportunities across a global leader in life sciences cloud software.