Director of Client Analytics & Strategic Growth

Veeva Crossix; Boston (MA); On-site; USD 150,000 - 250,000; Full time

Benefits offered by this job

Medical insurance

Flexible PTO

Retirement programs

1% charitable giving

Job summary

Veeva Systems is seeking an Analytics Services Director to lead a significant book of business within Crossix, leveraging the Crossix Data Platform and Products to drive Lifesciences marketing decisions and client success.

The role requires strong analytics, client-facing excellence, and leadership to mentor the team, coordinate results-driven engagements, and provide strategic data storytelling for key accounts.

Qualifications

• 8+ years in an analytical role.
• 5+ years of client facing experience.
• Ability to use critical thinking to identify issues or concerns prior to them becoming a problem.
• Experience leading consultative analytics engagements with clients.
• Strong project management skills.

Responsibilities

• Manage a significant book of business.
• Inform and advise on Lifesciences marketing decisions leveraging Crossix Data Platform and Products.
• Execute on your assigned business goals including client adoption and use of the data to make strategic decisions.
• Achieve customer success: Communicate with partners and clients, building relationships and trust, and seen as a strategic point of contact.
• Project management: Working through a results-driven account team to deliver on scoped work.
• Be a leader on the team: Coach, train, mentor in project and client service best practices.
• Responsible for storytelling with data and strategic direction of your accounts, as well as working through complex analytics with the team.
• Support product development efforts through client services feedback.

Skills

Analytics

Client facing

Project management

Communication

Job description

Veeva Systems is seeking an Analytics Services Director to lead a significant book of business within Crossix, leveraging the Crossix Data Platform and Products to drive Lifesciences marketing decisions and client success.

The role requires strong analytics, client-facing excellence, and leadership to mentor the team, coordinate results-driven engagements, and provide strategic data storytelling for key accounts.