Senior Associate Business Operations & Strategy Consultant

Information Technology Senior Management Forum; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid time off

Job summary

Truist Financial Corporation in Charlotte, NC, is seeking a operations professional who supports day-to-day activities, optimizes coordination with external partners, and leverages technology to streamline workflows. You will partner with cross-functional teams to align operational activities with business goals and technology strategies.

This role emphasizes efficiency, cost control, risk management, and compliance with policies.

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 3 years of relevant experience in business operations or related professional roles.
• Working knowledge of business processes and technology applications.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Supports day-to-day operational activities to ensure efficiency and alignment with objectives.
• Implements improvements in workflows through technology and standard procedures.
• Coordinates with cross-functional teams to align operations with team goals.
• Monitors performance metrics and applies best practices for continuous improvement.
• Supports development and execution of operational technology strategies.
• Ensures compliance with organizational policies and risk management standards.
• Communicates operational status, issues, and improvement plans to stakeholders.
• Assists in supplier interactions to support cost control and timely deliveries.

Skills

Microsoft Office

Business processes

Technology applications

Education

Bachelor’s degree or equivalent education, training, and work-related experience

Bachelor’s degree in business administration, technology, or related field

Tools

Microsoft Office

Job description

Please review the following job description:

Works on core business operations by supporting daily activities and optimizing coordination with external partners, while leveraging technology to enhance operational workflows. Collaborates with cross-functional teams to ensure operational efficiency, cost control, and alignment with organizational goals and technology strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• 1. Works on smaller, day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.


• 2. Implements improvements in operational workflows through technology and process enhancements through a set of standard guidelines and procedures.


• 3. Communicates with cross-functional teams to align daily business operations with team goals.


• 4. Monitors performance metrics and applies best practices to drive continuous operational improvements.


• 5. Supports the development and execution of operational technology strategies.


• 6. Ensures compliance with organizational policies, regulatory requirements, and risk management standards.


• 7. Communicates operational status, issues, and improvement plans to stakeholders and senior professionals.


• 8. When applicable, helps manage supplier interactions to support cost control and the timely delivery of goods and services.

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• 1. Bachelor’s degree or equivalent education, training, and work-related experience.


• 2. Minimum of 3 years of relevant experience in business operations or related professional roles.


• 3. Working knowledge of business processes and technology applications.


• 4. Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

• 1. Bachelor’s degree in business administration, technology, or related field.


• 2. Experience in supplier coordination, cost management, and operational improvements.


• 3. Familiarity with operational technology tools and systems.


• 4. Previous experience in a technology-driven business environment.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)