Senior Associate Business Operations & Strategy Consultant

Truist Financial; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid time off & holidays

Life insurance & disability

Job summary

Truist Financial is seeking an experienced operations professional in Charlotte, NC, to support daily activities and optimize coordination with external partners through technology-enabled workflows.

The role focuses on improving operational efficiency, cost control, and alignment with organizational goals and technology strategies, while collaborating with cross-functional teams and ensuring compliance with policies and regulations.

Qualifications

• Bachelor's degree or equivalent education, training, and work-related experience.
• Minimum of 3 years of relevant experience in business operations or related professional roles.
• Working knowledge of business processes and technology applications.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Works on smaller, day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Implements improvements in operational workflows through technology and process enhancements through a set of standard guidelines and procedures.
• Communicates with cross-functional teams to align daily business operations with team goals.
• Monitors performance metrics and applies best practices to drive continuous operational improvements.
• Supports the development and execution of operational technology strategies.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, issues, and improvement plans to stakeholders and senior professionals.
• When applicable, helps manage supplier interactions to support cost control and the timely delivery of goods and services.

Skills

Microsoft Office

Business operations

Technology applications

Education

Bachelor's degree or equivalent

Job description

Regular

Language Fluency

English (Required)

Work Shift

1st shift (United States of America)

Please review the following job description

Works on core business operations by supporting daily activities and optimizing coordination with external partners, while leveraging technology to enhance operational workflows. Collaborates with crossfunctional teams to ensure operational efficiency, cost control, and alignment with organizational goals and technology strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• 1. Works on smaller, day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.
• 2. Implements improvements in operational workflows through technology and process enhancements through a set of standard guidelines and procedures.
• 3. Communicates with cross-functional teams to align daily business operations with team goals.
• 4. Monitors performance metrics and applies best practices to drive continuous operational improvements.
• 5. Supports the development and execution of operational technology strategies.
• 6. Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• 7. Communicates operational status, issues, and improvement plans to stakeholders and senior professionals.
• 8. When applicable, helps manage supplier interactions to support cost control and the timely delivery of goods and services.

Qualifications

Required Qualifications

• 1. Bachelors degree or equivalent education, training, and work-related experience.
• 2. Minimum of 3 years of relevant experience in business operations or related professional roles.
• 3. Working knowledge of business processes and technology applications.
• 4. Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

• 1. Bachelors degree in business administration, technology, or related field.
• 2. Experience in supplier coordination, cost management, and operational improvements.
• 3. Familiarity with operational technology tools and systems.
• 4. Previous experience in a technology-driven business environment.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.