Senior Associate, Agency Communities — Programs & Field Activation

New York Life Insurance Co.; New York (NY); Hybrid; USD 100,000 - 143,000; Full time

Benefits offered by this job

Full benefits package

Annual discretionary bonus

Incentive program

Job summary

New York Life Insurance Co. is seeking a highly organized Senior Associate to support Agency Communities programs and experiences across approximately 12,000 agents and advisors in more than 100 General Offices.

This role requires regular travel to General Offices and other field locations. Reporting to the Head of Agency Communities, you will translate priorities into practical plans, manage programs, and build strong relationships with field leaders and Home Office stakeholders while

Qualifications

• Experience in program management, field engagement, community programming, events, culture, or a related function within a large or distributed organization.
• Demonstrated ability to manage initiatives from planning through execution, including timelines, stakeholders, logistics, and follow-through.
• Strong project-management, organization, prioritization, and problem-solving skills.
• Ability to build trusted relationships and influence stakeholders across a distributed organization.
• Strong written, verbal, and facilitation skills, with the ability to translate priorities into clear plans and resources.

Responsibilities

• Translate Agency Communities priorities into practical implementation plans, resources, and field activation support.
• Manage assigned community programs, affinity-group initiatives, and field experiences from planning through evaluation.
• Build relationships with community leaders, General Office partners, and Home Office stakeholders to support successful delivery.
• Develop playbooks, toolkits, templates, and other resources that enable consistent local activation.
• Coordinate program logistics, communications, stakeholder needs, and on-site support as required.
• Support the intake and tracking of programming requests, resources, and available funding.
• Gather field feedback, monitor participation and engagement, and identify opportunities to improve programs and experiences.
• Maintain accurate program data and contribute to portfolio reporting and measurement.
• Manage multiple priorities independently, resolve execution issues, and elevate decisions when appropriate.
• Represent Agency Culture & Communities professionally with field and Home Office partners.

Skills

Program management

Field engagement

Community programming

Events

Communication

Job description

New York Life Insurance Co. is seeking a highly organized Senior Associate to support Agency Communities programs and experiences across approximately 12,000 agents and advisors in more than 100 General Offices.

This role requires regular travel to General Offices and other field locations. Reporting to the Head of Agency Communities, you will translate priorities into practical plans, manage programs, and build strong relationships with field leaders and Home Office stakeholders while