Senior Associate, General Office

New York Life; Glendale (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Discretionary bonus eligible

Sales bonus eligible

Job summary

New York Life seeks an experienced leader to drive agent retention and production within its Agency sales force. You will implement training curricula, manage scheduling of sessions, and ensure effective use of the Sales Central and Marketing Central platforms across General Offices.

You will partner with GO Field Management to implement development systems, lead national prospecting initiatives, and coach managers in performance planning and mentoring.

Qualifications

• Bachelor's degree preferred.
• Strong communication and leadership skills.
• FINRA licenses: Series 6 & 63 preferred.
• Experience in development coaching and group facilitation.

Responsibilities

• Drive retention and production efforts for the agent network.
• Implement NYLIC University curriculum and training systems.
• Navigate NYLIC University Online for development and reporting.
• Train and support Field Management on system features (Sales Central/Marketing Central).
• Partner with General Office Field Management to implement Development System (FDS).
• Lead national prospecting initiatives and promote sales incentives.

Skills

Verbal communication

Written communication

Coaching

Facilitating groups

Developing and mentoring others

Problem solving

Planning and strategizing

Adaptability

Education

Bachelor's Degree

Job description

Business / Role Overview
New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States. Every agent is affiliated with one of our General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. Some agents operate their businesses out of our General Offices, while others maintain independent office locations.

Job Requisition ID: 94258

Location Designation: Fully Onsite

Business / Role Overview

New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States. Every agent is affiliated with one of our General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. Some agents operate their businesses out of our General Offices, while others maintain independent office locations.

Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers. The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market and select cultural markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.

This position will support the _____ GO.

What You\'ll Do

• Drive, monitor and assist New Org Agent retention and production efforts.
• Properly implement NYLIC University’s Blended Learning Curriculum and Critical Selling Skills Systems. This includes notifying Agents of course deadlines and virtual session offerings as well as preparation for the facilitated delivery of Group Instruction and Drill (GID) sessions / Skill Builders.
• Understand NYLIC University Online. This includes system navigation for both Development Manager and Agent users, assigning scheduled offerings, assessment review and tracking and curriculum and regulated course reporting.
• Understand and remain current with NYL Central implementation. Assure Agents are aware of and continuously trained to leverage new system features and functionalities upon release (specific to Sales Central and Marketing Central at this time).
• Build partnerships with the General Office (GO) Field Management Team to assure the Field Development System (FDS) is implemented and executed effectively. This includes conducting and scheduling Field Observation and Demonstration (FOD)
  
  sessions with Agents (to assist with case preparation and the presenting/closing of sales), Agent Development Planning Meetings with the Field Management Team in addition to assisting Monthly and Annual Plan Meetings.
• Lead National Prospecting Week efforts at the GO level to assure Agent prospecting activities are scheduled, planned and executed accordingly.
• Channel, drive and promote sales initiatives and incentives with Agents, GO Field Management Teams and the Zone. Develop a solid knowledgebase of NYLIC products.
• Work with the Managing Partner to ensure the complete and proper implementation of the FDS system in the General Office. This includes conducting Performance Review and Planning sessions with agents, conducting Agent Development Planning meetings with Partners and Managing Partners, assisting with Monthly Planning Meetings, and Annual Planning meetings.
• Effectively train agents to gather names through prospecting process of referrals, social media mining, networking, community events, and center of influence development.
• Effective with technology to enable training and assistance in virtual environment.
  

What You\'ll Bring

• Bachelor’s Degree preferred
• Two-time Council qualifier with a solid Life Case Rate (specific to internal applicants) or Previous PF2 experience
• Valid State Life and Health Licenses
• FINRA Registrations- Series 6 & 63
• Persuasive, Verbal and Written Communication Skills
• Performance Management
• Facilitating Groups
• Coaching
• Developing, Empowering and Influencing Others
• Providing Motivational assistance
• Goal, Impact and Result Oriented
• Adaptability and Flexibility
• Leading Change
• Problem Solving
• Planning and Strategizing
• Ability to mentor other DMs
• Demonstration of effective FOD and IDD
• Can lead one on one Development Conversations with Partners
  

Job Level: LEVELPF4

Pay Transparency

Salary Range

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: Yes

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 94258