Designation Programs Operations Lead

New York Life; City of White Plains (NY); On-site; USD 100,000 - 143,000; Full time

Job summary

New York Life seeks a Senior Associate to lead the day-to-day operations of its designation program, coordinating field activation, communications, and cohort execution at scale. You’ll translate strategy into action by driving communication cadences, cohort operations, and leader enablement across multiple stakeholders.

This role emphasizes execution and influence, partnering with Agency Communications, Field Enablement, NYLIC University, and the NDF team to ensure consistent field experiences

Qualifications

• Experience supporting strategic initiatives and operational execution within a complex organization.
• Strong execution skills with the ability to manage multiple workstreams, timelines, and stakeholders.
• Excellent written and verbal communication skills for leader-ready content.
• Experience analyzing data from multiple sources to identify target audiences and support outreach.
• Ability to partner across teams and influence without formal authority.

Responsibilities

• Build and manage a communications calendar for designations with segmentation and rhythms.
• Deliver activation content packages for leaders with clear calls-to-action and narratives.
• Coordinate cadence to reduce email overload while maintaining field visibility.

Skills

Operational execution

Cross-functional collaboration

Executive communication

Data analysis

Stakeholder management

Job description

New York Life seeks a Senior Associate to lead the day-to-day operations of its designation program, coordinating field activation, communications, and cohort execution at scale. You’ll translate strategy into action by driving communication cadences, cohort operations, and leader enablement across multiple stakeholders.

This role emphasizes execution and influence, partnering with Agency Communications, Field Enablement, NYLIC University, and the NDF team to ensure consistent field experiences