Senior Assistant Store Manager: Fast Path to Store Manager

Steve Madden; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Steve Madden in Los Angeles is seeking an Assistant Store Manager to support daily store operations and drive sales performance. You will work closely with the Store Manager to ensure excellent customer service, proper merchandising, and effective team leadership.

The ideal candidate has 1–3 years of retail and managerial experience, with strong communication and people skills. This role emphasizes training, scheduling, inventory oversight, and a guest-focused environment.

Qualifications

• High school diploma or equivalent.
• Ability to read, write, and understand English required.
• Assistant Manager or Store Manager experience required.
• 1-3 years retail experience.
• 1-3 years management experience.
• Strong interpersonal and customer service skills.

Responsibilities

• Provide outstanding customer service and greet customers.
• Monitor operations to maintain standards for presentation, service, safety, and costs.
• Manage store in absence of Store Manager.
• Assist in recruiting, selecting, training, scheduling, and evaluating staff.
• Maintain product knowledge and communicate promotions.
• Assist with floor moves, merchandising, cleaning, and stockroom upkeep.
• Monitor deliveries and stock movement for inventory control.

Skills

Customer service

Product knowledge

Staff training

Recruiting

Scheduling

Leadership

Store operations

Merchandise presentation

Inventory management

Communication

Education

High school diploma or equivalent

Job description

Steve Madden in Los Angeles is seeking an Assistant Store Manager to support daily store operations and drive sales performance. You will work closely with the Store Manager to ensure excellent customer service, proper merchandising, and effective team leadership.

The ideal candidate has 1–3 years of retail and managerial experience, with strong communication and people skills. This role emphasizes training, scheduling, inventory oversight, and a guest-focused environment.